User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Cloud & developer
Is Runa down?
The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: Marks & Spencer Employee Benefits UK orders are failing | Temporary suspension of some Runa services | Razer Gold US orders are failing | TANGS orders are failing | Regal Cinema...
Source: the vendor's status page · We are not affiliated with Runa.
What to try while Runa is having problems
Estimated fix: Not enough Runa history yet; similar Cloud & developer outages lasted 2 h (median, typically 48 min–10 h; 81 outages).
- Hold off on deploys and config changes; check which regions or products are affected and retry with backoff.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → runa.io—
Your browser → us—
Our checksReaching it
Official · ReportsMajor incident · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Checks by region
Reachable from all 4 regions we check from.
US East · ORDReachable109 ms · 26 min ago
US West · SJCReachable140 ms · 26 min ago
Europe · AMSReachable143 ms · 26 min ago
Asia-Pacific · KIXReachable371 ms · 26 min ago
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 22 min ago. Last stored result reached it in 144 ms.
Official status
Major incident
Marks & Spencer Employee Benefits UK orders are failing | Temporary suspension of some Runa services | Razer Gold US orders are failing | TANGS orders are failing | Regal Cinemas US orders are failing | Adidas CA orders are failing | ASSAÍ ATACADISTA BR orders are failing | ASSAÍ ATACADISTA BR order Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Nov 6 | 0 | 0.0 | 170 ms | 0 |
| Nov 7 | 0 | 0.0 | 193 ms | 0 |
| Nov 7 | 0 | 0.0 | 80 ms | 0 |
| Nov 7 | 0 | 0.0 | 89 ms | 0 |
| Nov 8 | 0 | 0.0 | 168 ms | 0 |
| Nov 8 | 0 | 0.0 | 110 ms | 0 |
| Nov 8 | 0 | 0.0 | 162 ms | 0 |
| Nov 8 | 0 | 0.0 | 133 ms | 0 |
| Nov 9 | 0 | 0.0 | 121 ms | 0 |
| Nov 9 | 0 | 0.0 | 157 ms | 0 |
| Nov 9 | 0 | 0.0 | 121 ms | 0 |
| Nov 9 | 0 | 0.0 | 145 ms | 0 |
| Nov 10 | 0 | 0.0 | 165 ms | 0 |
| Nov 10 | 0 | 0.0 | 79 ms | 0 |
| Nov 10 | 0 | 0.0 | 149 ms | 0 |
| Nov 10 | 0 | 0.0 | 113 ms | 0 |
| Nov 11 | 0 | 0.0 | 151 ms | 0 |
| Nov 11 | 0 | 0.0 | 103 ms | 0 |
| Nov 11 | 0 | 0.0 | 221 ms | 0 |
| Nov 11 | 0 | 0.0 | 169 ms | 0 |
| Nov 12 | 0 | 0.0 | 153 ms | 0 |
| Nov 12 | 0 | 0.0 | 107 ms | 0 |
| Nov 12 | 0 | 0.0 | 196 ms | 0 |
| Nov 12 | 0 | 0.0 | 128 ms | 0 |
| Nov 13 | 0 | 0.0 | 119 ms | 0 |
| Nov 13 | 0 | 0.0 | 88 ms | 0 |
| Nov 13 | 0 | 0.0 | 145 ms | 0 |
Reliability
100%Uptime · 30 days
100%Uptime · 90 days
1 / 1Outages · 30 / 90 days
3 days 13 hAverage outage
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 7 days of data so far, so the 90-day numbers fill in over time.
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Past outages
Having trouble with Runa?
One report per service every 10 minutes from this network. No account.
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About Runa
We track Runa (runa.io) as part of the Cloud & developer group. Runa is the global payout platform built for scale. Send gift cards, prepaid cards and instant payouts worldwide through one API, with 99.999% uptime.
Runa publishes an official status page at status.runa.io; when we can read it, its incident level is folded into the status shown here.
What usually goes wrong with cloud & developer services: API errors, failed deploys or builds, and dashboard or console outages.
Measured uptime from our checks: 100% over 7 days of checks. We logged 1 public incident since monitoring began 7 days ago.
Response time over the last 24 hours: 119 ms average, 74–166 ms range across 13 successful checks.
Questions
Is Runa down right now?
The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: Marks & Spencer Employee Benefits UK orders are failing | Temporary suspension of some Runa services | Razer Gold US orders are failing | TANGS orders are failing | Regal Cinema...
When was Runa last down?
The most recent public incident we recorded started 2026-11-06 and lasted 3 days 13 h. 1 incident since monitoring began 7 days ago.
What is Runa's uptime?
From our own checks: 100% over 7 days of checks.
How fast does Runa respond?
119 ms on average over the last 24 hours (74–166 ms). Latest regional checks: US East 109 ms, US West 140 ms, Europe 143 ms, Asia-Pacific 371 ms.
Does Runa have an official status page?
Yes, at https://status.runa.io.
Runa not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For cloud & developer services, watch for API errors, failed deploys or builds, and dashboard or console outages. If many people report Runa here at once, the problem is on Runa's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with Runa. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.