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runa.io · Cloud & developer

Is Runa down?

The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: Marks & Spencer Employee Benefits UK orders are failing | Temporary suspension of some Runa services | Razer Gold US orders are failing | TANGS orders are failing | Regal Cinema...

Source: the vendor's status page · We are not affiliated with Runa.

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What's broken? (optional)
Is it just me?

Vendor-reported issue

What to try while Runa is having problems

Estimated fix: Not enough Runa history yet; similar Cloud & developer outages lasted 2 h (median, typically 48 min–9.5 h; 82 outages).

  • Hold off on deploys and config changes; check which regions or products are affected and retry with backoff.

Official Runa status page

Live diagnosis

Is it just me?

Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.

Your browser → runa.io—
Your browser → us—
Our checksReaching it
Official · ReportsMajor incident · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Checks by region

Reachable from all 4 regions we check from.

US East · ORDReachable144 ms · 7 min ago
US West · SJCReachable133 ms · 7 min ago
Europe · AMSReachable97 ms · 7 min ago
Asia-Pacific · KIXReachable249 ms · 7 min ago

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.

Recent reports

Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.

No public reports yet.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last checked 17 min ago. Last stored result reached it in 99 ms.

Official status

Major incident

Marks & Spencer Employee Benefits UK orders are failing | Temporary suspension of some Runa services | Razer Gold US orders are failing | TANGS orders are failing | Regal Cinemas US orders are failing | Adidas CA orders are failing | ASSAÍ ATACADISTA BR orders are failing | ASSAÍ ATACADISTA BR order Official status page

Reports and checks

Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
22:1500.0101 ms0
00:3000.0138 ms0
02:3000.0103 ms0
04:3000.0119 ms0
06:4500.0119 ms0
08:4500.088 ms0
10:3000.074 ms0
12:0000.0166 ms0
14:0000.090 ms0
16:0000.0144 ms0
17:4500.0146 ms0
19:4500.0151 ms0
21:4500.099 ms0

Reliability

Score 99/100 · grade A

100% uptime · No user reports in the last 24h

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 7 days of data so far, so the 90-day numbers fill in over time.

Runa status badge Embed this status: free live Runa badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server

Runa status and 30-day uptime badge

Community comments

Share what you are seeing with Runa. No account needed. Comments are public, separate from outage reports. Do not include personal information.

No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.

Past outages

StartedPeakDurationStatusDetails
2026-11-06 23:51 UTCVendor-reported issue3 days 13 hResolvedDetails →

All Runa outages · Every recent outage

Having trouble with Runa?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

About Runa

We track Runa (runa.io) as part of the Cloud & developer group. Runa is the global payout platform built for scale. Send gift cards, prepaid cards and instant payouts worldwide through one API, with 99.999% uptime.

Runa publishes an official status page at status.runa.io; when we can read it, its incident level is folded into the status shown here.

What usually goes wrong with cloud & developer services: API errors, failed deploys or builds, and dashboard or console outages.

Measured uptime from our checks: 100% over 7 days of checks. We logged 1 public incident since monitoring began 7 days ago.

Response time over the last 24 hours: 118 ms average, 74–166 ms range across 13 successful checks.

Questions

Is Runa down right now?

The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: Marks & Spencer Employee Benefits UK orders are failing | Temporary suspension of some Runa services | Razer Gold US orders are failing | TANGS orders are failing | Regal Cinema...

When was Runa last down?

The most recent public incident we recorded started 2026-11-06 and lasted 3 days 13 h. 1 incident since monitoring began 7 days ago.

What is Runa's uptime?

From our own checks: 100% over 7 days of checks.

How fast does Runa respond?

118 ms on average over the last 24 hours (74–166 ms). Latest regional checks: US East 144 ms, US West 133 ms, Europe 97 ms, Asia-Pacific 249 ms.

Does Runa have an official status page?

Yes, at https://status.runa.io.

Runa not working for me but the status is fine. What now?

It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For cloud & developer services, watch for API errors, failed deploys or builds, and dashboard or console outages. If many people report Runa here at once, the problem is on Runa's side.

How we detect and verify outages · Dispute this report · We review disputes within 24 hours.