Damn, is it down?

Effective November 2, 2026

Terms of service

Damn Is It Down ("DIID", damnisitdown.com and our apps) is operated by Big Toy Market LLC, 1210 Bethlehem Pike Ste B-8, North Wales, PA 19454, USA. By using the site, apps, API or a paid plan you agree to these terms.

Free use

The consumer site and apps are free. Status information combines automated checks, user reports and official status sources. It is provided "as is" and can be wrong or late. Do not rely on it as your only source for safety-critical decisions.

Paid plans

Paid plans (owner status pages, the API plan, and Team and Business workspaces) are subscriptions billed in advance through Stripe, monthly or yearly. Prices are shown on /business and /api. Taxes may apply.

  • Trials. Team and Business include a 14-day free trial. If no payment method is on file when it ends, the trial ends and nothing is charged.
  • Renewal and cancellation. Subscriptions renew automatically until canceled. Cancel any time from the billing portal. Access continues to the end of the paid period. We do not give partial-period refunds unless required by law.
  • Plan changes. Upgrades and downgrades are prorated by Stripe.
  • Failed payments. If a renewal fails, service continues for 7 days while Stripe retries. After that the workspace is paused (read-only, no checks or alerts) until payment succeeds. Canceled workspaces stay read-only; ask support if you want the data deleted.
  • Limits. Each plan has limits on monitors, endpoints, members and check intervals, enforced by the service.

Acceptable use

Only monitor endpoints you own or are allowed to test. Do not use DIID to attack, overload or probe third-party systems, to send spam through alert channels, or to resell raw data without a written agreement. We may suspend accounts that do.

Service levels

We aim for high availability but do not offer a financial SLA. Reports reflect what our systems observed and are provided for information.

Liability

To the maximum extent allowed by law, Big Toy Market LLC is not liable for indirect or consequential damages, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

Changes and contact

We may update these terms and will change the effective date when we do. Material changes to paid plans are emailed to account owners. Questions: support@bigtoymarket.com. See also our privacy policy.