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livechat.com · Productivity

Is LiveChat down?

Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.

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What's broken? (optional)
Is it just me?
No problems detected

Live diagnosis

Is it just me?

Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.

Your browser → livechat.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.

Recent reports

Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.

No public reports yet.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last checked 1 hr ago. Last stored result reached it in 473 ms.

Reports and checks

Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
Mon 1400.0123 ms0
Mon 1600.0354 ms0
Mon 1900.0564 ms0
Mon 2100.0186 ms0
Mon 2300.0249 ms0
Tue 0100.0224 ms0
Tue 0300.0313 ms0
Tue 0500.0210 ms0
Tue 0700.0275 ms0
Tue 0900.0230 ms0
Tue 1200.0210 ms0
Tue 1400.0343 ms0
Tue 1600.0198 ms0
Tue 1800.0154 ms0
Tue 2100.0459 ms0
Tue 2300.0161 ms0
Wed 0100.0223 ms0
Wed 0300.0208 ms0
Wed 0600.0311 ms0
Wed 0800.0311 ms0
Wed 1000.0131 ms0
Wed 1200.0307 ms0
Wed 1400.0147 ms0
Wed 1600.0513 ms0
Wed 1900.0184 ms0
Wed 2100.0295 ms0
Wed 2300.0536 ms0
Thu 0100.0190 ms0
Thu 0300.0198 ms0
Thu 0500.0279 ms0
Thu 0700.0126 ms0
Thu 0900.0259 ms0
Thu 1100.0217 ms0
Thu 1300.0295 ms0
Thu 1600.0247 ms0
Thu 1800.0391 ms0
Thu 2000.0385 ms0
Thu 2200.0274 ms0
Fri 0000.0342 ms0
Fri 0200.0215 ms0
Fri 0400.0365 ms0
Fri 0600.0165 ms0
Fri 0800.0254 ms0
Fri 1000.0263 ms0
Fri 1200.0288 ms0
Fri 1400.0187 ms0
Fri 1500.0258 ms0
Fri 1700.0473 ms0

Reliability

Score 100/100 · grade A

100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage

100% uptime · No user reports in the last 24h

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 8 days of data so far, so the 90-day numbers fill in over time.

LiveChat status badge Embed this status: free live LiveChat badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server

LiveChat status and 30-day uptime badge

Community comments

Share what you are seeing with LiveChat. No account needed. Comments are public, separate from outage reports. Do not include personal information.

No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.

Past outages

No outages on record for LiveChat yet. Outages of 10 minutes or more get their own page here.

All LiveChat outages · Every recent outage

Having trouble with LiveChat?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

About LiveChat

LiveChat, at livechat.com, is one of the Productivity services we monitor. Text is live chat software for your website with an AI Agent that answers 24/7. Qualify leads and track sales from chats. Start your free 14-day trial.

LiveChat publishes an official status page at status.livechat.com; when we can read it, its incident level is folded into the status shown here.

Common problems for productivity services: files not syncing, editors not loading, and sign-in problems.

Measured uptime from our checks: 100% over 8 days of checks. No public incidents logged since monitoring began 8 days ago.

Response time over the last 24 hours: 292 ms average, 165–495 ms range across 14 successful checks.

Questions

Is LiveChat down right now?

Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.

When was LiveChat last down?

We have not recorded a public LiveChat incident since monitoring began 8 days ago.

What is LiveChat's uptime?

From our own checks: 100% over 8 days of checks.

How fast does LiveChat respond?

292 ms on average over the last 24 hours (165–495 ms).

Does LiveChat have an official status page?

Yes, at https://status.livechat.com.

LiveChat not working for me but the status is fine. What now?

It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For productivity services, watch for files not syncing, editors not loading, and sign-in problems. If many people report LiveChat here at once, the problem is on LiveChat's side.

How we detect and verify outages · Dispute this report · We review disputes within 24 hours.