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livechat.com · Productivity

Is LiveChat down?

Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.

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What's broken? (optional)
Is it just me?
No problems detected

Live diagnosis

Is it just me?

Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.

Your browser → livechat.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.

Recent reports

Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.

No public reports yet.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last checked 7 min ago. Last stored result reached it in 299 ms.

Reports and checks

Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
Nov 600.0292 ms0
Nov 700.0295 ms0
Nov 700.0219 ms0
Nov 700.0358 ms0
Nov 700.0204 ms0
Nov 800.0226 ms0
Nov 800.0272 ms0
Nov 800.0247 ms0
Nov 800.0194 ms0
Nov 900.0317 ms0
Nov 900.0248 ms0
Nov 900.0189 ms0
Nov 900.0249 ms0
Nov 1000.0224 ms0
Nov 1000.0253 ms0
Nov 1000.0225 ms0
Nov 1000.0289 ms0
Nov 1100.0217 ms0
Nov 1100.0311 ms0
Nov 1100.0307 ms0
Nov 1100.0295 ms0
Nov 1200.0197 ms0
Nov 1200.0217 ms0
Nov 1200.0271 ms0
Nov 1200.0371 ms0
Nov 1300.0290 ms0
Nov 1300.0254 ms0
Nov 1300.0273 ms0
Nov 1300.0299 ms0

Reliability

Score 100/100 · grade A

100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage

100% uptime · No user reports in the last 24h

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 8 days of data so far, so the 90-day numbers fill in over time.

LiveChat status badge Embed this status: free live LiveChat badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server

LiveChat status and 30-day uptime badge

Community comments

Share what you are seeing with LiveChat. No account needed. Comments are public, separate from outage reports. Do not include personal information.

No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.

Past outages

No outages on record for LiveChat yet. Outages of 10 minutes or more get their own page here.

All LiveChat outages · Every recent outage

Having trouble with LiveChat?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

About LiveChat

LiveChat, at livechat.com, is one of the Productivity services we monitor. Text is live chat software for your website with an AI Agent that answers 24/7. Qualify leads and track sales from chats. Start your free 14-day trial.

LiveChat publishes an official status page at status.livechat.com; when we can read it, its incident level is folded into the status shown here.

Common problems for productivity services: files not syncing, editors not loading, and sign-in problems.

Measured uptime from our checks: 100% over 8 days of checks. No public incidents logged since monitoring began 8 days ago.

Response time over the last 24 hours: 292 ms average, 165–495 ms range across 15 successful checks.

Questions

Is LiveChat down right now?

Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.

When was LiveChat last down?

We have not recorded a public LiveChat incident since monitoring began 8 days ago.

What is LiveChat's uptime?

From our own checks: 100% over 8 days of checks.

How fast does LiveChat respond?

292 ms on average over the last 24 hours (165–495 ms).

Does LiveChat have an official status page?

Yes, at https://status.livechat.com.

LiveChat not working for me but the status is fine. What now?

It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For productivity services, watch for files not syncing, editors not loading, and sign-in problems. If many people report LiveChat here at once, the problem is on LiveChat's side.

How we detect and verify outages · Dispute this report · We review disputes within 24 hours.