User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
Damn, is it down?
All services / Productivity
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
0
Near baseline. 0 in the last hour. Typical hour is about 0.
Reaching it
Last checked 7 min ago. Last stored result reached it in 299 ms.
All clear
All Systems Operational Official status page
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Nov 6 | 0 | 0.0 | 292 ms | 0 |
| Nov 7 | 0 | 0.0 | 295 ms | 0 |
| Nov 7 | 0 | 0.0 | 219 ms | 0 |
| Nov 7 | 0 | 0.0 | 358 ms | 0 |
| Nov 7 | 0 | 0.0 | 204 ms | 0 |
| Nov 8 | 0 | 0.0 | 226 ms | 0 |
| Nov 8 | 0 | 0.0 | 272 ms | 0 |
| Nov 8 | 0 | 0.0 | 247 ms | 0 |
| Nov 8 | 0 | 0.0 | 194 ms | 0 |
| Nov 9 | 0 | 0.0 | 317 ms | 0 |
| Nov 9 | 0 | 0.0 | 248 ms | 0 |
| Nov 9 | 0 | 0.0 | 189 ms | 0 |
| Nov 9 | 0 | 0.0 | 249 ms | 0 |
| Nov 10 | 0 | 0.0 | 224 ms | 0 |
| Nov 10 | 0 | 0.0 | 253 ms | 0 |
| Nov 10 | 0 | 0.0 | 225 ms | 0 |
| Nov 10 | 0 | 0.0 | 289 ms | 0 |
| Nov 11 | 0 | 0.0 | 217 ms | 0 |
| Nov 11 | 0 | 0.0 | 311 ms | 0 |
| Nov 11 | 0 | 0.0 | 307 ms | 0 |
| Nov 11 | 0 | 0.0 | 295 ms | 0 |
| Nov 12 | 0 | 0.0 | 197 ms | 0 |
| Nov 12 | 0 | 0.0 | 217 ms | 0 |
| Nov 12 | 0 | 0.0 | 271 ms | 0 |
| Nov 12 | 0 | 0.0 | 371 ms | 0 |
| Nov 13 | 0 | 0.0 | 290 ms | 0 |
| Nov 13 | 0 | 0.0 | 254 ms | 0 |
| Nov 13 | 0 | 0.0 | 273 ms | 0 |
| Nov 13 | 0 | 0.0 | 299 ms | 0 |
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 8 days of data so far, so the 90-day numbers fill in over time.
No outages on record for LiveChat yet. Outages of 10 minutes or more get their own page here.
One report per service every 10 minutes from this network. No account.
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LiveChat, at livechat.com, is one of the Productivity services we monitor. Text is live chat software for your website with an AI Agent that answers 24/7. Qualify leads and track sales from chats. Start your free 14-day trial.
LiveChat publishes an official status page at status.livechat.com; when we can read it, its incident level is folded into the status shown here.
Common problems for productivity services: files not syncing, editors not loading, and sign-in problems.
Measured uptime from our checks: 100% over 8 days of checks. No public incidents logged since monitoring began 8 days ago.
Response time over the last 24 hours: 292 ms average, 165–495 ms range across 15 successful checks.
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
We have not recorded a public LiveChat incident since monitoring began 8 days ago.
From our own checks: 100% over 8 days of checks.
292 ms on average over the last 24 hours (165–495 ms).
Yes, at https://status.livechat.com.
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For productivity services, watch for files not syncing, editors not loading, and sign-in problems. If many people report LiveChat here at once, the problem is on LiveChat's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with LiveChat. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.