User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / AI
Is Kustomer down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → kustomer.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 15 min ago. Last stored result reached it in 386 ms.
Official status
All clear
All Systems Operational Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Nov 6 | 0 | 0.0 | 427 ms | 0 |
| Nov 7 | 0 | 0.0 | 601 ms | 0 |
| Nov 7 | 0 | 0.0 | 566 ms | 0 |
| Nov 7 | 0 | 0.0 | 444 ms | 0 |
| Nov 8 | 0 | 0.0 | 442 ms | 0 |
| Nov 8 | 0 | 0.0 | 471 ms | 0 |
| Nov 8 | 0 | 0.0 | 470 ms | 0 |
| Nov 8 | 0 | 0.0 | 586 ms | 0 |
| Nov 9 | 0 | 0.0 | 456 ms | 0 |
| Nov 9 | 0 | 0.0 | 459 ms | 0 |
| Nov 9 | 0 | 0.0 | 566 ms | 0 |
| Nov 9 | 0 | 0.0 | 453 ms | 0 |
| Nov 10 | 0 | 0.0 | 270 ms | 0 |
| Nov 10 | 0 | 0.0 | 541 ms | 0 |
| Nov 10 | 0 | 0.0 | 551 ms | 0 |
| Nov 10 | 0 | 0.0 | 440 ms | 0 |
| Nov 11 | 0 | 0.0 | 583 ms | 0 |
| Nov 11 | 0 | 0.0 | 454 ms | 0 |
| Nov 11 | 0 | 0.0 | 621 ms | 0 |
| Nov 11 | 0 | 0.0 | 493 ms | 0 |
| Nov 12 | 0 | 0.0 | 291 ms | 0 |
| Nov 12 | 0 | 0.0 | 478 ms | 0 |
| Nov 12 | 0 | 0.0 | 413 ms | 0 |
| Nov 12 | 0 | 0.0 | 444 ms | 0 |
| Nov 13 | 0 | 0.0 | 354 ms | 0 |
| Nov 13 | 0 | 0.0 | 427 ms | 0 |
| Nov 13 | 0 | 0.0 | 705 ms | 0 |
| Nov 13 | 0 | 0.0 | 408 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 7 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for Kustomer yet. Outages of 10 minutes or more get their own page here.
Having trouble with Kustomer?
One report per service every 10 minutes from this network. No account.
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About Kustomer
Kustomer is listed in our AI category and checked at kustomer.com. Deliver faster, personalized support with Kustomer's AI customer service CRM. Unify conversations, automate workflows, and power omnichannel CX in one platform.
Kustomer publishes an official status page at status.kustomer.com; when we can read it, its incident level is folded into the status shown here.
Typical issues with AI services: slow or failed responses, rate-limit errors, and API timeouts.
Measured uptime from our checks: 100% over 7 days of checks. No public incidents logged since monitoring began 7 days ago.
Response time over the last 24 hours: 486 ms average, 183–784 ms range across 16 successful checks.
Questions
Is Kustomer down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was Kustomer last down?
We have not recorded a public Kustomer incident since monitoring began 7 days ago.
What is Kustomer's uptime?
From our own checks: 100% over 7 days of checks.
How fast does Kustomer respond?
486 ms on average over the last 24 hours (183–784 ms).
Does Kustomer have an official status page?
Yes, at https://status.kustomer.com.
Kustomer not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For AI services, watch for slow or failed responses, rate-limit errors, and API timeouts. If many people report Kustomer here at once, the problem is on Kustomer's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with Kustomer. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.