User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Shopping
Is IDfy down?
The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: PHL PRC Verification performance is degraded | FSSAI Verification performance is degraded | PHL SEC Verification performance is degraded
Source: the vendor's status page · We are not affiliated with IDfy.
What to try while IDfy is having problems
Estimated fix: Not enough IDfy history yet; similar Shopping outages lasted 9 min (median, typically 8 min–17 min; 47 outages).
- Try the app instead of the website (or the reverse); orders already placed are not affected.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → idfy.com—
Your browser → us—
Our checksReaching it
Official · ReportsCritical incident · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Checks by region
Reachable from all 4 regions we check from.
US East · ORDReachable1245 ms · 10 min ago
US West · SJCReachable1040 ms · 10 min ago
Europe · AMSReachable1572 ms · 10 min ago
Asia-Pacific · KIXReachable636 ms · 10 min ago
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 10 min ago. Last stored result reached it in 389 ms.
Official status
Critical incident
PHL PRC Verification performance is degraded | FSSAI Verification performance is degraded | PHL SEC Verification performance is degraded Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Nov 6 | 0 | 0.0 | 424 ms | 0 |
| Nov 7 | 0 | 0.0 | 328 ms | 0 |
| Nov 7 | 0 | 0.0 | 1011 ms | 0 |
| Nov 7 | 0 | 0.0 | 1499 ms | 0 |
| Nov 7 | 0 | 0.0 | 1214 ms | 0 |
| Nov 8 | 0 | 0.0 | 1024 ms | 0 |
| Nov 8 | 0 | 0.0 | 436 ms | 0 |
| Nov 8 | 0 | 0.0 | 689 ms | 0 |
| Nov 8 | 0 | 0.0 | 364 ms | 0 |
| Nov 9 | 0 | 0.0 | 448 ms | 0 |
| Nov 9 | 0 | 0.0 | 1550 ms | 0 |
| Nov 9 | 0 | 0.0 | 1020 ms | 0 |
| Nov 9 | 0 | 0.0 | 371 ms | 0 |
| Nov 10 | 0 | 0.0 | 1035 ms | 0 |
| Nov 10 | 0 | 0.0 | 1014 ms | 0 |
| Nov 10 | 0 | 0.0 | 1048 ms | 0 |
| Nov 10 | 0 | 0.0 | 426 ms | 0 |
| Nov 11 | 0 | 0.0 | 996 ms | 0 |
| Nov 11 | 0 | 0.0 | 1175 ms | 0 |
| Nov 11 | 0 | 0.0 | 1106 ms | 0 |
| Nov 11 | 0 | 0.0 | 1006 ms | 0 |
| Nov 12 | 0 | 0.0 | 1042 ms | 0 |
| Nov 12 | 0 | 0.0 | 1010 ms | 0 |
| Nov 12 | 0 | 0.0 | 992 ms | 0 |
| Nov 12 | 0 | 0.0 | 378 ms | 0 |
| Nov 13 | 0 | 0.0 | 1028 ms | 0 |
| Nov 13 | 0 | 0.0 | 1015 ms | 0 |
| Nov 13 | 0 | 0.0 | 983 ms | 0 |
| Nov 13 | 0 | 0.0 | 374 ms | 0 |
| Nov 14 | 0 | 0.0 | 389 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 8 days of data so far, so the 90-day numbers fill in over time.
Embed this status: free live IDfy badge
Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server
Past outages
Having trouble with IDfy?
One report per service every 10 minutes from this network. No account.
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About IDfy
We track IDfy (idfy.com) as part of the Shopping group. Secure Customer Onboarding | Smarter Fraud Detection | DPDP Compliance & Privacy Governance made Easy for Banks, E-Commerce, and Logistics.
IDfy publishes an official status page at status.idfy.com; when we can read it, its incident level is folded into the status shown here.
What usually goes wrong with shopping services: checkout and payment errors, carts not loading, and order tracking problems.
Measured uptime from our checks: 100% over 8 days of checks. We logged 1 public incident since monitoring began 8 days ago.
Response time over the last 24 hours: 790 ms average, 273–1258 ms range across 18 successful checks.
Questions
Is IDfy down right now?
The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: PHL PRC Verification performance is degraded | FSSAI Verification performance is degraded | PHL SEC Verification performance is degraded
When was IDfy last down?
The most recent public incident we recorded started 2026-11-06 and lasted 3 days 17 h. 1 incident since monitoring began 8 days ago.
What is IDfy's uptime?
From our own checks: 100% over 8 days of checks.
How fast does IDfy respond?
790 ms on average over the last 24 hours (273–1258 ms). Latest regional checks: US East 1245 ms, US West 1040 ms, Europe 1572 ms, Asia-Pacific 636 ms.
Does IDfy have an official status page?
Yes, at https://status.idfy.com.
IDfy not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For shopping services, watch for checkout and payment errors, carts not loading, and order tracking problems. If many people report IDfy here at once, the problem is on IDfy's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with IDfy. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.