User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Shopping
Is IDfy down?
The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: PHL PRC Verification performance is degraded | PHL SEC Verification performance is degraded
Source: the vendor's status page · We are not affiliated with IDfy.
What to try while IDfy is having problems
Estimated fix: Not enough IDfy history yet; similar Shopping outages lasted 10 min (median, typically 8 min–17 min; 48 outages).
- Try the app instead of the website (or the reverse); orders already placed are not affected.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → idfy.com—
Your browser → us—
Our checksReaching it
Official · ReportsCritical incident · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Checks by region
Reachable from all 4 regions we check from.
US East · ORDReachable1161 ms · 15 min ago
US West · SJCReachable1021 ms · 15 min ago
Europe · AMSReachable1517 ms · 15 min ago
Asia-Pacific · KIXReachable670 ms · 15 min ago
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 2 hr ago. Last stored result reached it in 362 ms.
Official status
Critical incident
PHL PRC Verification performance is degraded | PHL SEC Verification performance is degraded Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 10:30 | 0 | 0.0 | 336 ms | 0 |
| 12:15 | 0 | 0.0 | 1203 ms | 0 |
| 12:30 | 0 | 0.0 | 1014 ms | 0 |
| 14:30 | 0 | 0.0 | 954 ms | 0 |
| 16:45 | 0 | 0.0 | 628 ms | 0 |
| 18:15 | 0 | 0.0 | 1035 ms | 0 |
| 19:30 | 0 | 0.0 | 352 ms | 0 |
| 21:15 | 0 | 0.0 | 310 ms | 0 |
| 22:00 | 0 | 0.0 | 374 ms | 0 |
| 23:30 | 0 | 0.0 | 1025 ms | 0 |
| 00:45 | 0 | 0.0 | 389 ms | 0 |
| 02:45 | 0 | 0.0 | 972 ms | 0 |
| 05:00 | 0 | 0.0 | 1333 ms | 0 |
| 05:30 | 0 | 0.0 | 1186 ms | 0 |
| 07:30 | 0 | 0.0 | 1061 ms | 0 |
| 08:30 | 0 | 0.0 | 362 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 9 days of data so far, so the 90-day numbers fill in over time.
Embed this status: free live IDfy badge
Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server
Past outages
Having trouble with IDfy?
One report per service every 10 minutes from this network. No account.
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About IDfy
We track IDfy (idfy.com) as part of the Shopping group. Secure Customer Onboarding | Smarter Fraud Detection | DPDP Compliance & Privacy Governance made Easy for Banks, E-Commerce, and Logistics.
IDfy publishes an official status page at status.idfy.com; when we can read it, its incident level is folded into the status shown here.
What usually goes wrong with shopping services: checkout and payment errors, carts not loading, and order tracking problems.
Measured uptime from our checks: 100% over 9 days of checks. We logged 1 public incident since monitoring began 9 days ago.
Response time over the last 24 hours: 774 ms average, 273–1333 ms range across 17 successful checks.
Questions
Is IDfy down right now?
The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: PHL PRC Verification performance is degraded | PHL SEC Verification performance is degraded
When was IDfy last down?
The most recent public incident we recorded started 2026-11-06 and lasted 3 days 17 h. 1 incident since monitoring began 9 days ago.
What is IDfy's uptime?
From our own checks: 100% over 9 days of checks.
How fast does IDfy respond?
774 ms on average over the last 24 hours (273–1333 ms). Latest regional checks: US East 1161 ms, US West 1021 ms, Europe 1517 ms, Asia-Pacific 670 ms.
Does IDfy have an official status page?
Yes, at https://status.idfy.com.
IDfy not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For shopping services, watch for checkout and payment errors, carts not loading, and order tracking problems. If many people report IDfy here at once, the problem is on IDfy's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with IDfy. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.