User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Productivity
Is HelpSpot down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → helpspot.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 46 min ago. Last stored result reached it in 150 ms.
Official status
All clear
All systems operational Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 01:00 | 0 | 0.0 | 174 ms | 0 |
| 03:15 | 0 | 0.0 | 180 ms | 0 |
| 05:15 | 0 | 0.0 | 192 ms | 0 |
| 07:30 | 0 | 0.0 | 101 ms | 0 |
| 09:30 | 0 | 0.0 | 163 ms | 0 |
| 11:00 | 0 | 0.0 | 129 ms | 0 |
| 13:15 | 0 | 0.0 | 120 ms | 0 |
| 15:15 | 0 | 0.0 | 174 ms | 0 |
| 17:15 | 0 | 0.0 | 157 ms | 0 |
| 19:00 | 0 | 0.0 | 167 ms | 0 |
| 21:00 | 0 | 0.0 | 168 ms | 0 |
| 23:00 | 0 | 0.0 | 150 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 7 days of data so far, so the 90-day numbers fill in over time.
Embed this status: free live HelpSpot badge
Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server
Past outages
No outages on record for HelpSpot yet. Outages of 10 minutes or more get their own page here.
Having trouble with HelpSpot?
One report per service every 10 minutes from this network. No account.
Follow HelpSpot
Get an email when HelpSpot goes down and when it recovers. Free. Confirm by email, unsubscribe anytime.
Want it in a team channel? Send HelpSpot alerts to Slack, Discord or a webhook — free.
About HelpSpot
HelpSpot is listed in our Productivity category and checked at helpspot.com. HelpSpot is help desk software that turns email chaos into organized support. Simple ticketing, powerful automation, and self-hosted or cloud deployment.
HelpSpot publishes an official status page at status.helpspot.com; when we can read it, its incident level is folded into the status shown here.
Typical issues with productivity services: files not syncing, editors not loading, and sign-in problems.
Measured uptime from our checks: 100% over 7 days of checks. No public incidents logged since monitoring began 7 days ago.
Response time over the last 24 hours: 154 ms average, 74–221 ms range across 15 successful checks.
Questions
Is HelpSpot down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was HelpSpot last down?
We have not recorded a public HelpSpot incident since monitoring began 7 days ago.
What is HelpSpot's uptime?
From our own checks: 100% over 7 days of checks.
How fast does HelpSpot respond?
154 ms on average over the last 24 hours (74–221 ms).
Does HelpSpot have an official status page?
Yes, at https://status.helpspot.com.
HelpSpot not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For productivity services, watch for files not syncing, editors not loading, and sign-in problems. If many people report HelpSpot here at once, the problem is on HelpSpot's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with HelpSpot. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.