User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Health
Is HelixVM down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → helixvm.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 2 hr ago. Last stored result reached it in 246 ms.
Official status
All clear
No active incidents in the official feed Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 09:00 | 0 | 0.0 | 247 ms | 0 |
| 11:00 | 0 | 0.0 | 268 ms | 0 |
| 13:00 | 0 | 0.0 | 105 ms | 0 |
| 15:15 | 0 | 0.0 | 318 ms | 0 |
| 17:15 | 0 | 0.0 | 186 ms | 0 |
| 19:15 | 0 | 0.0 | 181 ms | 0 |
| 21:15 | 0 | 0.0 | 172 ms | 0 |
| 22:00 | 0 | 0.0 | 182 ms | 0 |
| 00:00 | 0 | 0.0 | 149 ms | 0 |
| 02:00 | 0 | 0.0 | 283 ms | 0 |
| 04:15 | 0 | 0.0 | 129 ms | 0 |
| 06:15 | 0 | 0.0 | 246 ms | 0 |
Reliability
100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 7 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for HelixVM yet. Outages of 10 minutes or more get their own page here.
Having trouble with HelixVM?
One report per service every 10 minutes from this network. No account.
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About HelixVM
We track HelixVM (helixvm.com) as part of the Health group. HelixVM is a virtual care and telemedicine provider marketplace that connects patients with healthcare providers.
HelixVM publishes an official status page at status.helixvm.com; when we can read it, its incident level is folded into the status shown here.
What usually goes wrong with health services: patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors.
Measured uptime from our checks: 100% over 7 days of checks. No public incidents logged since monitoring began 7 days ago.
Response time over the last 24 hours: 206 ms average, 105–318 ms range across 12 successful checks.
Questions
Is HelixVM down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was HelixVM last down?
We have not recorded a public HelixVM incident since monitoring began 7 days ago.
What is HelixVM's uptime?
From our own checks: 100% over 7 days of checks.
How fast does HelixVM respond?
206 ms on average over the last 24 hours (105–318 ms).
Does HelixVM have an official status page?
Yes, at https://status.helixvm.com.
HelixVM not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For health services, watch for patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors. If many people report HelixVM here at once, the problem is on HelixVM's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with HelixVM. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.