User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Health
Is HelixVM down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → helixvm.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 1 hr ago. Last stored result reached it in 144 ms.
Official status
All clear
No active incidents in the official feed Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Mon 22 | 0 | 0.0 | 184 ms | 0 |
| Tue 00 | 0 | 0.0 | 329 ms | 0 |
| Tue 02 | 0 | 0.0 | 217 ms | 0 |
| Tue 04 | 0 | 0.0 | 304 ms | 0 |
| Tue 07 | 0 | 0.0 | 128 ms | 0 |
| Tue 09 | 0 | 0.0 | 145 ms | 0 |
| Tue 11 | 0 | 0.0 | 215 ms | 0 |
| Tue 13 | 0 | 0.0 | 135 ms | 0 |
| Tue 15 | 0 | 0.0 | 113 ms | 0 |
| Tue 17 | 0 | 0.0 | 273 ms | 0 |
| Tue 20 | 0 | 0.0 | 223 ms | 0 |
| Tue 22 | 0 | 0.0 | 287 ms | 0 |
| Wed 00 | 0 | 0.0 | 149 ms | 0 |
| Wed 02 | 0 | 0.0 | 149 ms | 0 |
| Wed 05 | 0 | 0.0 | 179 ms | 0 |
| Wed 07 | 0 | 0.0 | 140 ms | 0 |
| Wed 09 | 0 | 0.0 | 183 ms | 0 |
| Wed 11 | 0 | 0.0 | 158 ms | 0 |
| Wed 14 | 0 | 0.0 | 245 ms | 0 |
| Wed 16 | 0 | 0.0 | 293 ms | 0 |
| Wed 18 | 0 | 0.0 | 225 ms | 0 |
| Wed 20 | 0 | 0.0 | 216 ms | 0 |
| Wed 22 | 0 | 0.0 | 267 ms | 0 |
| Thu 00 | 0 | 0.0 | 256 ms | 0 |
| Thu 02 | 0 | 0.0 | 244 ms | 0 |
| Thu 05 | 0 | 0.0 | 154 ms | 0 |
| Thu 07 | 0 | 0.0 | 193 ms | 0 |
| Thu 09 | 0 | 0.0 | 247 ms | 0 |
| Thu 11 | 0 | 0.0 | 268 ms | 0 |
| Thu 13 | 0 | 0.0 | 105 ms | 0 |
| Thu 15 | 0 | 0.0 | 318 ms | 0 |
| Thu 17 | 0 | 0.0 | 186 ms | 0 |
| Thu 19 | 0 | 0.0 | 181 ms | 0 |
| Thu 21 | 0 | 0.0 | 172 ms | 0 |
| Thu 22 | 0 | 0.0 | 182 ms | 0 |
| Fri 00 | 0 | 0.0 | 149 ms | 0 |
| Fri 02 | 0 | 0.0 | 283 ms | 0 |
| Fri 04 | 0 | 0.0 | 129 ms | 0 |
| Fri 06 | 0 | 0.0 | 246 ms | 0 |
| Fri 08 | 0 | 0.0 | 313 ms | 0 |
| Fri 10 | 0 | 0.0 | 248 ms | 0 |
| Fri 11 | 0 | 0.0 | 236 ms | 0 |
| Fri 13 | 0 | 0.0 | 177 ms | 0 |
| Fri 15 | 0 | 0.0 | 124 ms | 0 |
| Fri 17 | 0 | 0.0 | 276 ms | 0 |
| Fri 19 | 0 | 0.0 | 153 ms | 0 |
| Fri 20 | 0 | 0.0 | 184 ms | 0 |
| Fri 22 | 0 | 0.0 | 144 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 7 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for HelixVM yet. Outages of 10 minutes or more get their own page here.
Having trouble with HelixVM?
One report per service every 10 minutes from this network. No account.
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About HelixVM
We track HelixVM (helixvm.com) as part of the Health group. HelixVM is a virtual care and telemedicine provider marketplace that connects patients with healthcare providers.
HelixVM publishes an official status page at status.helixvm.com; when we can read it, its incident level is folded into the status shown here.
What usually goes wrong with health services: patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors.
Measured uptime from our checks: 100% over 7 days of checks. No public incidents logged since monitoring began 7 days ago.
Response time over the last 24 hours: 212 ms average, 124–335 ms range across 15 successful checks.
Questions
Is HelixVM down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was HelixVM last down?
We have not recorded a public HelixVM incident since monitoring began 7 days ago.
What is HelixVM's uptime?
From our own checks: 100% over 7 days of checks.
How fast does HelixVM respond?
212 ms on average over the last 24 hours (124–335 ms).
Does HelixVM have an official status page?
Yes, at https://status.helixvm.com.
HelixVM not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For health services, watch for patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors. If many people report HelixVM here at once, the problem is on HelixVM's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with HelixVM. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.