User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Health
Is DNAnexus down?
The vendor's status page lists scheduled maintenance. Our own checks and user reports have not confirmed a problem. Official status: Service Under Maintenance
What to try while DNAnexus is having problems
Estimated fix: Not enough DNAnexus history yet; similar Health outages lasted 8 min (median, typically 8 min–16 min; 85 outages).
- Call your doctor or pharmacy directly for urgent needs; for emergencies call 911. Saved insurance cards and Rx labels still work.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → dnanexus.com—
Your browser → us—
Our checksReaching it
Official · ReportsMaintenance · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 47 min ago. Last stored result reached it in 119 ms.
Official status
Maintenance
Service Under Maintenance Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Mon 22 | 0 | 0.0 | 186 ms | 0 |
| Tue 00 | 0 | 0.0 | 64 ms | 0 |
| Tue 02 | 0 | 0.0 | 142 ms | 0 |
| Tue 05 | 0 | 0.0 | 104 ms | 0 |
| Tue 07 | 0 | 0.0 | 252 ms | 0 |
| Tue 09 | 0 | 0.0 | 50 ms | 0 |
| Tue 11 | 0 | 0.0 | 130 ms | 0 |
| Tue 13 | 0 | 0.0 | 110 ms | 0 |
| Tue 15 | 0 | 0.0 | 147 ms | 0 |
| Tue 18 | 0 | 0.0 | 135 ms | 0 |
| Tue 20 | 0 | 0.0 | 135 ms | 0 |
| Tue 22 | 0 | 0.0 | 79 ms | 0 |
| Wed 00 | 0 | 0.0 | 100 ms | 0 |
| Wed 03 | 0 | 0.0 | 155 ms | 0 |
| Wed 06 | 0 | 0.0 | 157 ms | 0 |
| Wed 08 | 0 | 0.0 | 133 ms | 0 |
| Wed 10 | 0 | 0.0 | 168 ms | 0 |
| Wed 12 | 0 | 0.0 | 142 ms | 0 |
| Wed 14 | 0 | 0.0 | 152 ms | 0 |
| Wed 16 | 0 | 0.0 | 147 ms | 0 |
| Wed 19 | 0 | 0.0 | 114 ms | 0 |
| Wed 21 | 0 | 0.0 | 115 ms | 0 |
| Wed 23 | 0 | 0.0 | 146 ms | 0 |
| Thu 01 | 0 | 0.0 | 69 ms | 0 |
| Thu 03 | 0 | 0.0 | 99 ms | 0 |
| Thu 05 | 0 | 0.0 | 138 ms | 0 |
| Thu 07 | 0 | 0.0 | 151 ms | 0 |
| Thu 09 | 0 | 0.0 | 154 ms | 0 |
| Thu 11 | 0 | 0.0 | 103 ms | 0 |
| Thu 13 | 0 | 0.0 | 81 ms | 0 |
| Thu 16 | 0 | 0.0 | 259 ms | 0 |
| Thu 18 | 0 | 0.0 | 156 ms | 0 |
| Thu 20 | 0 | 0.0 | 193 ms | 0 |
| Thu 22 | 0 | 0.0 | 156 ms | 0 |
| Fri 00 | 0 | 0.0 | 122 ms | 0 |
| Fri 02 | 0 | 0.0 | 95 ms | 0 |
| Fri 04 | 0 | 0.0 | 94 ms | 0 |
| Fri 06 | 0 | 0.0 | 123 ms | 0 |
| Fri 07 | 0 | 0.0 | 137 ms | 0 |
| Fri 09 | 0 | 0.0 | 126 ms | 0 |
| Fri 11 | 0 | 0.0 | 90 ms | 0 |
| Fri 12 | 0 | 0.0 | 93 ms | 0 |
| Fri 14 | 0 | 0.0 | 142 ms | 0 |
| Fri 16 | 0 | 0.0 | 112 ms | 0 |
| Fri 18 | 0 | 0.0 | 55 ms | 0 |
| Fri 20 | 0 | 0.0 | 78 ms | 0 |
| Fri 22 | 0 | 0.0 | 129 ms | 0 |
| Sat 00 | 0 | 0.0 | 119 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 7 days of data so far, so the 90-day numbers fill in over time.
Embed this status: free live DNAnexus badge
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Past outages
No outages on record for DNAnexus yet. Outages of 10 minutes or more get their own page here.
Having trouble with DNAnexus?
One report per service every 10 minutes from this network. No account.
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About DNAnexus
DNAnexus, at dnanexus.com, is one of the Health services we monitor. DNAnexus is the trusted global standard for managing, analyzing and collaborating on large-scale multi-omic and clinical data to advance precision health.
DNAnexus publishes an official status page at status.dnanexus.com; when we can read it, its incident level is folded into the status shown here.
Common problems for health services: patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors.
Measured uptime from our checks: 100% over 7 days of checks. No public incidents logged since monitoring began 7 days ago.
Response time over the last 24 hours: 107 ms average, 55–142 ms range across 13 successful checks.
Questions
Is DNAnexus down right now?
The vendor's status page lists scheduled maintenance. Our own checks and user reports have not confirmed a problem. Official status: Service Under Maintenance
When was DNAnexus last down?
We have not recorded a public DNAnexus incident since monitoring began 7 days ago.
What is DNAnexus's uptime?
From our own checks: 100% over 7 days of checks.
How fast does DNAnexus respond?
107 ms on average over the last 24 hours (55–142 ms).
Does DNAnexus have an official status page?
Yes, at https://status.dnanexus.com.
DNAnexus not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For health services, watch for patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors. If many people report DNAnexus here at once, the problem is on DNAnexus's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with DNAnexus. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.