User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Health
Is DNAnexus down?
The vendor's status page lists scheduled maintenance. Our own checks and user reports have not confirmed a problem. Official status: Service Under Maintenance
What to try while DNAnexus is having problems
Estimated fix: Not enough DNAnexus history yet; similar Health outages lasted 8 min (median, typically 8 min–16 min; 85 outages).
- Call your doctor or pharmacy directly for urgent needs; for emergencies call 911. Saved insurance cards and Rx labels still work.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → dnanexus.com—
Your browser → us—
Our checksReaching it
Official · ReportsMaintenance · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Checks by region
Reachable from all 4 regions we check from.
US East · ORDReachable48 ms · 20 min ago
US West · SJCReachable60 ms · 20 min ago
Europe · AMSReachable43 ms · 20 min ago
Asia-Pacific · KIXReachable243 ms · 20 min ago
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 9 min ago. Last stored result reached it in 92 ms.
Official status
Maintenance
Service Under Maintenance Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 12:30 | 0 | 0.0 | 93 ms | 0 |
| 14:30 | 0 | 0.0 | 142 ms | 0 |
| 16:30 | 0 | 0.0 | 112 ms | 0 |
| 18:15 | 0 | 0.0 | 55 ms | 0 |
| 20:15 | 0 | 0.0 | 78 ms | 0 |
| 22:15 | 0 | 0.0 | 129 ms | 0 |
| 00:15 | 0 | 0.0 | 119 ms | 0 |
| 02:15 | 0 | 0.0 | 110 ms | 0 |
| 04:15 | 0 | 0.0 | 40 ms | 0 |
| 06:15 | 0 | 0.0 | 164 ms | 0 |
| 06:30 | 0 | 0.0 | 50 ms | 0 |
| 07:30 | 0 | 0.0 | 97 ms | 0 |
| 09:30 | 0 | 0.0 | 92 ms | 0 |
| 12:00 | 0 | 0.0 | 66 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 8 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for DNAnexus yet. Outages of 10 minutes or more get their own page here.
Having trouble with DNAnexus?
One report per service every 10 minutes from this network. No account.
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About DNAnexus
DNAnexus, at dnanexus.com, is one of the Health services we monitor. DNAnexus is the trusted global standard for managing, analyzing and collaborating on large-scale multi-omic and clinical data to advance precision health.
DNAnexus publishes an official status page at status.dnanexus.com; when we can read it, its incident level is folded into the status shown here.
Common problems for health services: patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors.
Measured uptime from our checks: 100% over 8 days of checks. No public incidents logged since monitoring began 8 days ago.
Response time over the last 24 hours: 93 ms average, 40–164 ms range across 15 successful checks.
Questions
Is DNAnexus down right now?
The vendor's status page lists scheduled maintenance. Our own checks and user reports have not confirmed a problem. Official status: Service Under Maintenance
When was DNAnexus last down?
We have not recorded a public DNAnexus incident since monitoring began 8 days ago.
What is DNAnexus's uptime?
From our own checks: 100% over 8 days of checks.
How fast does DNAnexus respond?
93 ms on average over the last 24 hours (40–164 ms). Latest regional checks: US East 48 ms, US West 60 ms, Europe 43 ms, Asia-Pacific 243 ms.
Does DNAnexus have an official status page?
Yes, at https://status.dnanexus.com.
DNAnexus not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For health services, watch for patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors. If many people report DNAnexus here at once, the problem is on DNAnexus's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with DNAnexus. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.