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bonterratech.com · Cloud & developer

Is Bonterra & NGP VAN down?

Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.

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What's broken? (optional)
Is it just me?

No problems detected

Live diagnosis

Is it just me?

Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.

Your browser → bonterratech.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.

Recent reports

Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.

No public reports yet.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last checked 2 hr ago. Last stored result reached it in 40 ms.

Reports and checks

Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
Wed 0700.026 ms0
Wed 1000.034 ms0
Wed 1200.088 ms0
Wed 1400.072 ms0
Wed 1600.0106 ms0
Wed 1800.090 ms0
Wed 2000.0105 ms0
Wed 2200.073 ms0
Thu 0100.020 ms0
Thu 0300.049 ms0
Thu 0500.080 ms0
Thu 0700.044 ms0
Thu 0900.0102 ms0
Thu 1100.050 ms0
Thu 1300.036 ms0
Thu 1500.034 ms0
Thu 1700.0101 ms0
Thu 1800.043 ms0
Thu 2000.088 ms0
Thu 2200.057 ms0
Fri 0000.043 ms0
Fri 0200.079 ms0
Fri 0400.0185 ms0
Fri 0700.097 ms0
Fri 0900.023 ms0
Fri 1100.038 ms0
Fri 1300.056 ms0
Fri 1500.031 ms0
Fri 1700.035 ms0
Fri 1800.0103 ms0
Fri 2000.095 ms0
Fri 2100.0100 ms0
Fri 2300.058 ms0
Sat 0100.080 ms0
Sat 0400.076 ms0
Sat 0600.026 ms0
Sat 0800.094 ms0
Sat 1000.036 ms0
Sat 1200.0117 ms0
Sat 1500.0113 ms0
Sat 1700.068 ms0
Sat 1900.064 ms0
Sat 2200.093 ms0
Sun 0000.062 ms0
Sun 0200.089 ms0
Sun 0500.050 ms0
Sun 0700.0121 ms0
Sun 0900.040 ms0

Reliability

Score 100/100 · grade A

100% uptime · No user reports in the last 24h

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 10 days of data so far, so the 90-day numbers fill in over time.

Bonterra & NGP VAN status badge Embed this status: free live Bonterra & NGP VAN badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server

Bonterra & NGP VAN status and 30-day uptime badge

Community comments

Share what you are seeing with Bonterra & NGP VAN. No account needed. Comments are public, separate from outage reports. Do not include personal information.

No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.

This week

Planned maintenance


  • EA and NGP VAN Monthly Maintenance
    EA and NGP VAN are currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
    Announced by Bonterra & NGP VAN · source

  • EA and NGP VAN Monthly Maintenance
    EA and NGP VAN are currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
    Announced by Bonterra & NGP VAN · source

  • DonorDrive will undergo scheduled maintenance
    DonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
    Announced by Bonterra & NGP VAN · source

  • ETO AU will undergo scheduled maintenance
    ETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
    Announced by Bonterra & NGP VAN · source

  • ETO - Canada, US Public, and US Private will undergo scheduled maintenance
    ETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
    Announced by Bonterra & NGP VAN · source

Planned maintenance is not an outage. Times and wording are the vendor’s own. Outage Weather →

Past outages

No outages on record for Bonterra & NGP VAN yet. Outages of 10 minutes or more get their own page here.

All Bonterra & NGP VAN outages · Every recent outage

Having trouble with Bonterra & NGP VAN?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

About Bonterra & NGP VAN

Bonterra & NGP VAN is listed in our Cloud & developer category and checked at bonterratech.com. The most-trusted nonprofit software for fundraising, grantmaking, case management and CSR. Built for nonprofits, foundations, corporations and the public sector.

Bonterra & NGP VAN publishes an official status page at status.bonterratech.com; when we can read it, its incident level is folded into the status shown here.

What usually goes wrong with cloud & developer services: API errors, failed deploys or builds, and dashboard or console outages.

Measured uptime from our checks: 100% over 10 days of checks. No public incidents logged since monitoring began 10 days ago.

Response time over the last 24 hours: 82 ms average, 40–121 ms range across 10 successful checks.

Questions

Is Bonterra & NGP VAN down right now?

Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.

When was Bonterra & NGP VAN last down?

We have not recorded a public Bonterra & NGP VAN incident since monitoring began 10 days ago.

What is Bonterra & NGP VAN's uptime?

From our own checks: 100% over 10 days of checks.

How fast does Bonterra & NGP VAN respond?

82 ms on average over the last 24 hours (40–121 ms).

Does Bonterra & NGP VAN have an official status page?

Yes, at https://status.bonterratech.com.

Bonterra & NGP VAN not working for me but the status is fine. What now?

It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For cloud & developer services, watch for API errors, failed deploys or builds, and dashboard or console outages. If many people report Bonterra & NGP VAN here at once, the problem is on Bonterra & NGP VAN's side.

How we detect and verify outages · Dispute this report · We review disputes within 24 hours.