User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Cloud & developer
bonterratech.com · Cloud & developer
Is Bonterra & NGP VAN down?
The vendor's status page lists scheduled maintenance. Our own checks and user reports have not confirmed a problem. Official status: Service Under Maintenance
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What to try while Bonterra & NGP VAN is having problems
Estimated fix: Not enough Bonterra & NGP VAN history yet; similar Cloud & developer outages lasted 2 h (median, typically 50 min–7.5 h; 90 outages).
- Hold off on deploys and config changes; check which regions or products are affected and retry with backoff.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → bonterratech.com—
Your browser → us—
Our checksReaching it
Official · ReportsMaintenance · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Checks by region
Reachable from all 4 regions we check from.
US East · ORDReachable22 ms · 27 min ago
US West · SJCReachable44 ms · 27 min ago
Europe · AMSReachable50 ms · 27 min ago
Asia-Pacific · KIXReachable38 ms · 27 min ago
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 2 hr ago. Last stored result reached it in 69 ms.
Official status
Maintenance
Service Under Maintenance Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 15:00 | 0 | 0.0 | 113 ms | 0 |
| 17:15 | 0 | 0.0 | 68 ms | 0 |
| 19:30 | 0 | 0.0 | 64 ms | 0 |
| 22:00 | 0 | 0.0 | 93 ms | 0 |
| 00:15 | 0 | 0.0 | 62 ms | 0 |
| 02:30 | 0 | 0.0 | 89 ms | 0 |
| 05:00 | 0 | 0.0 | 50 ms | 0 |
| 07:15 | 0 | 0.0 | 121 ms | 0 |
| 09:30 | 0 | 0.0 | 40 ms | 0 |
| 11:30 | 0 | 0.0 | 69 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 10 days of data so far, so the 90-day numbers fill in over time.
Embed this status: free live Bonterra & NGP VAN badge
Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server
This week
Planned maintenance
EA and NGP VAN Monthly Maintenance
EA and NGP VAN are currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Announced by Bonterra & NGP VAN · sourceDonorDrive will undergo scheduled maintenance
DonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Announced by Bonterra & NGP VAN · sourceETO AU will undergo scheduled maintenance
ETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Announced by Bonterra & NGP VAN · sourceETO - Canada, US Public, and US Private will undergo scheduled maintenance
ETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Announced by Bonterra & NGP VAN · source
Planned maintenance is not an outage. Times and wording are the vendor’s own. Outage Weather →
Past outages
No outages on record for Bonterra & NGP VAN yet. Outages of 10 minutes or more get their own page here.
Having trouble with Bonterra & NGP VAN?
One report per service every 10 minutes from this network. No account.
About Bonterra & NGP VAN
Bonterra & NGP VAN is listed in our Cloud & developer category and checked at bonterratech.com. The most-trusted nonprofit software for fundraising, grantmaking, case management and CSR. Built for nonprofits, foundations, corporations and the public sector.
Bonterra & NGP VAN publishes an official status page at status.bonterratech.com; when we can read it, its incident level is folded into the status shown here.
What usually goes wrong with cloud & developer services: API errors, failed deploys or builds, and dashboard or console outages.
Measured uptime from our checks: 100% over 10 days of checks. No public incidents logged since monitoring began 10 days ago.
Response time over the last 24 hours: 77 ms average, 40–121 ms range across 10 successful checks.
Questions
Is Bonterra & NGP VAN down right now?
The vendor's status page lists scheduled maintenance. Our own checks and user reports have not confirmed a problem. Official status: Service Under Maintenance
When was Bonterra & NGP VAN last down?
We have not recorded a public Bonterra & NGP VAN incident since monitoring began 10 days ago.
What is Bonterra & NGP VAN's uptime?
From our own checks: 100% over 10 days of checks.
How fast does Bonterra & NGP VAN respond?
77 ms on average over the last 24 hours (40–121 ms). Latest regional checks: US East 22 ms, US West 44 ms, Europe 50 ms, Asia-Pacific 38 ms.
Does Bonterra & NGP VAN have an official status page?
Yes, at https://status.bonterratech.com.
Bonterra & NGP VAN not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For cloud & developer services, watch for API errors, failed deploys or builds, and dashboard or console outages. If many people report Bonterra & NGP VAN here at once, the problem is on Bonterra & NGP VAN's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with Bonterra & NGP VAN. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.