User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Money
Is weareplanet down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → weareplanet.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 2 min ago. Last stored result reached it in 164 ms.
Official status
All clear
All Systems Operational Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Nov 6 | 0 | 0.0 | 741 ms | 0 |
| Nov 7 | 0 | 0.0 | 588 ms | 0 |
| Nov 7 | 0 | 0.0 | 507 ms | 0 |
| Nov 7 | 0 | 0.0 | 748 ms | 0 |
| Nov 7 | 0 | 0.0 | 613 ms | 0 |
| Nov 8 | 0 | 0.0 | 618 ms | 0 |
| Nov 8 | 0 | 0.0 | 609 ms | 0 |
| Nov 8 | 0 | 0.0 | 531 ms | 0 |
| Nov 8 | 0 | 0.0 | 629 ms | 0 |
| Nov 9 | 0 | 0.0 | 712 ms | 0 |
| Nov 9 | 0 | 0.0 | 600 ms | 0 |
| Nov 9 | 0 | 0.0 | 716 ms | 0 |
| Nov 9 | 0 | 0.0 | 728 ms | 0 |
| Nov 10 | 0 | 0.0 | 545 ms | 0 |
| Nov 10 | 0 | 0.0 | 702 ms | 0 |
| Nov 10 | 0 | 0.0 | 682 ms | 0 |
| Nov 10 | 0 | 0.0 | 648 ms | 0 |
| Nov 11 | 0 | 0.0 | 779 ms | 0 |
| Nov 11 | 0 | 0.0 | 633 ms | 0 |
| Nov 11 | 0 | 0.0 | 746 ms | 0 |
| Nov 11 | 0 | 0.0 | 726 ms | 0 |
| Nov 12 | 0 | 0.0 | 659 ms | 0 |
| Nov 12 | 0 | 0.0 | 712 ms | 0 |
| Nov 12 | 0 | 0.0 | 602 ms | 0 |
| Nov 12 | 0 | 0.0 | 744 ms | 0 |
| Nov 13 | 0 | 0.0 | 605 ms | 0 |
| Nov 13 | 0 | 0.0 | 672 ms | 0 |
| Nov 13 | 0 | 0.0 | 626 ms | 0 |
| Nov 13 | 0 | 0.0 | 658 ms | 0 |
| Nov 14 | 0 | 0.0 | 637 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 9 days of data so far, so the 90-day numbers fill in over time.
Embed this status: free live weareplanet badge
Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server
This week
Planned maintenance
Informational Maintenance Notice | CHANGE-137 | Third-Party Datacentre Network Maintenance
Region: Global Maintenance Reference: CHANGE-137 Maintenance Type: Third-Party Datacentre Network Maintenance Systems Affected: Planet Gateways (Card-Present & Web2Pay eCommerce) PCI-Proxy Datatrans Planet Tax-Free Solutions Maintenance Information: Our third-party datacentre provider will be carrying out planned network maintenance within the UK datacentre environment. The activity involves a…
Announced by weareplanet · sourceMaintenance Notification | PSM-651099 | 3CPortal New Version Release
Maintenance Reference: PSM-651099 Duration: 2 hours Maintenance Type: New Version Release Systems Impacted: 3CPortal Downtime and Impact: There is no expected downtime or any service limitation. However, if you experience any issues accessing pages, please exit the 3CPortal.com website, clear your browser cache and cookies, and then log on to 3CPortal.com again. New features: Add Customer…
Announced by weareplanet · sourceMaintenance Notification | CHANGE-930 | Planet Tax-Free Europe – Issuing & Refund Solutions
Region: Europe Reference: CHANGE-930 Maintenance Type: Network Maintenance Systems Impacted: Planet Tax-Free – All European Issuing & Refund Solutions Downtime and Impact: No downtime or service impact is expected during this maintenance activity. As a precaution, it has been scheduled outside of peak hours to minimise any potential business impact. Rollback Plan: In the unlikely event that any…
Announced by weareplanet · sourceMaintenance Notification | CHANGE-936 | Planet Gateways Network Maintenance | The Americas
Maintenance Reference: CHANGE-936 Service: Planet Gateways (Card-Present & eCommerce) - The Americas Maintenance Type: Network Maintenance Downtime and Impact: We will be performing planned maintenance on network infrastructure supporting Planet Gateways in the Americas region. This work is carried out online and no customer impact is expected. Rollback Plan: In the unlikely event that issues…
Announced by weareplanet · sourceMaintenance Notification | CHANGE-64 | MAS Version Release
Region: Global Maintenance Reference: CHANGE-64 Maintenance Start: Tuesday, 17 November 2026 | 10:00 UTC Maintenance End: Tuesday, 17 November 2026 | 11:00 UTC Duration: 1 hour Maintenance Type: MAS Version Release Systems Impacted: MAS MWEB/PWEB System Downtime and Impact: There is no expected downtime or impact as the maintenance is carried out. Rollback Plan: In the unlikely event that we…
Announced by weareplanet · sourceMaintenance Notification | PHOST System Maintenance | AP, HK & PE Regions
Service: PHOST System – AP, HK & PE Regions Maintenance Type: Release Maintenance Downtime and Impact: No downtime or customer impact is expected. Rollback Plan: In the unlikely event that issues are encountered during the maintenance and cannot be promptly resolved, a rollback plan is in place to ensure the continued stability and integrity of the platform.
Announced by weareplanet · sourceMaintenance Notification | CHANGE-927 | Network Maintenance
Region: Global Maintenance Reference: CHANGE-927 Maintenance Type: Network Maintenance Systems Impacted: Planet Gateways (Card-Present & Web2Pay eCommerce) PCI-Proxy Datatrans Planet Tax-Free Solutions Maintenance Window and Expected Impact: Maintenance Date: Overnight, 17 to 18 November 2026 Maintenance Window: 01:00 AM to 04:00 AM UK time (GMT) on 18 November 2026 Expected Service Impact…
Announced by weareplanet · sourceMaintenance Notification | PHOST System Maintenance | North America, Brazil & LATAM Regions
Service: PHOST System – North America, Brazil & LATAM Regions Maintenance Type: Release Maintenance Downtime and Impact: No downtime or customer impact is expected. Rollback Plan: In the unlikely event that issues are encountered during the maintenance and cannot be promptly resolved, a rollback plan is in place to ensure the continued stability and integrity of the platform.
Announced by weareplanet · sourceMaintenance Notification | Planet Acquiring / PHOST System | Europe, UAE, India, and the Middle East Regions
Service: Planet Acquiring / PHOST System – Europe, UAE, India, and the Middle East Regions Maintenance Type: Release Maintenance Downtime and Impact: No downtime or customer impact is expected. Rollback Plan: In the unlikely event that issues are encountered during the maintenance and cannot be promptly resolved, a rollback plan is in place to ensure the continued stability and integrity of the…
Announced by weareplanet · sourceMaintenance Notification | CHANGE-1394 | Payment Gateway Web2Pay WB | PCI Remediation
Maintenance Reference: CHANGE-1394 Maintenance Type: PCI Remediation Systems Impacted: Payment Gateway Web2Pay WB Maintenance Window: Thursday, 19 November 2026, 04:00 AM to 08:00 AM UTC (05:00 AM to 09:00 AM CET) Downtime and Impact: We will be carrying out scheduled PCI remediation maintenance on the Planet Web2Pay eCommerce Gateway. No downtime or customer impact is expected, and services are…
Announced by weareplanet · sourceMaintenance Notification | CHANGE-349 | Network Maintenance | The Americas
Maintenance Reference: CHANGE-349 Service: Planet Gateways (Card-Present & eCommerce) - The Americas Maintenance Type: Network Maintenance Downtime and Impact: We will be carrying out planned network maintenance on infrastructure supporting Planet services in the Americas region. No downtime or customer impact is expected, and services are expected to remain available throughout the maintenance…
Announced by weareplanet · sourceMaintenance Notification | CHANGE-939 | Planet Gateways Network Maintenance | The Americas
Maintenance Reference: CHANGE-939 Service: Planet Gateways (Card-Present & eCommerce) - The Americas Maintenance Type: Network Maintenance Downtime and Impact: We will be performing planned maintenance on network infrastructure supporting Planet Gateways in the Americas region. This work is carried out online and no customer impact is expected. Rollback Plan: In the unlikely event that issues…
Announced by weareplanet · source
Planned maintenance is not an outage. Times and wording are the vendor’s own. Outage Weather →
Past outages
No outages on record for weareplanet yet. Outages of 10 minutes or more get their own page here.
Having trouble with weareplanet?
One report per service every 10 minutes from this network. No account.
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About weareplanet
weareplanet, at weareplanet.com, is one of the Money services we monitor. A flexible Payments, Software and Tax Free solution built around your needs, through a single partnership.
weareplanet publishes an official status page at status.weareplanet.com; when we can read it, its incident level is folded into the status shown here.
Typical issues with money services: login and two-factor problems, payments or transfers failing, and app errors.
Measured uptime from our checks: 100% over 9 days of checks. No public incidents logged since monitoring began 9 days ago.
Response time over the last 24 hours: 621 ms average, 164–753 ms range across 17 successful checks.
Questions
Is weareplanet down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was weareplanet last down?
We have not recorded a public weareplanet incident since monitoring began 9 days ago.
What is weareplanet's uptime?
From our own checks: 100% over 9 days of checks.
How fast does weareplanet respond?
621 ms on average over the last 24 hours (164–753 ms).
Does weareplanet have an official status page?
Yes, at https://status.weareplanet.com.
weareplanet not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For money services, watch for login and two-factor problems, payments or transfers failing, and app errors. If many people report weareplanet here at once, the problem is on weareplanet's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with weareplanet. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.