User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / AI
Is ThriveDesk down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → thrivedesk.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 1 hr ago. Last stored result reached it in 183 ms.
Official status
All clear
No active incidents in the official feed Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Tue 02 | 0 | 0.0 | 223 ms | 0 |
| Tue 05 | 0 | 0.0 | 333 ms | 0 |
| Tue 07 | 0 | 0.0 | 285 ms | 0 |
| Tue 09 | 0 | 0.0 | 183 ms | 0 |
| Tue 11 | 0 | 0.0 | 223 ms | 0 |
| Tue 13 | 0 | 0.0 | 232 ms | 0 |
| Tue 15 | 0 | 0.0 | 393 ms | 0 |
| Tue 18 | 0 | 0.0 | 235 ms | 0 |
| Tue 20 | 0 | 0.0 | 244 ms | 0 |
| Tue 22 | 0 | 0.0 | 236 ms | 0 |
| Wed 00 | 0 | 0.0 | 93 ms | 0 |
| Wed 03 | 0 | 0.0 | 77 ms | 0 |
| Wed 05 | 0 | 0.0 | 322 ms | 0 |
| Wed 07 | 0 | 0.0 | 129 ms | 0 |
| Wed 09 | 0 | 0.0 | 217 ms | 0 |
| Wed 12 | 0 | 0.0 | 253 ms | 0 |
| Wed 14 | 0 | 0.0 | 213 ms | 0 |
| Wed 16 | 0 | 0.0 | 495 ms | 0 |
| Wed 18 | 0 | 0.0 | 278 ms | 0 |
| Wed 20 | 0 | 0.0 | 305 ms | 0 |
| Wed 22 | 0 | 0.0 | 293 ms | 0 |
| Thu 01 | 0 | 0.0 | 218 ms | 0 |
| Thu 03 | 0 | 0.0 | 383 ms | 0 |
| Thu 05 | 0 | 0.0 | 340 ms | 0 |
| Thu 07 | 0 | 0.0 | 299 ms | 0 |
| Thu 09 | 0 | 0.0 | 254 ms | 0 |
| Thu 11 | 0 | 0.0 | 232 ms | 0 |
| Thu 13 | 0 | 0.0 | 157 ms | 0 |
| Thu 15 | 0 | 0.0 | 164 ms | 0 |
| Thu 17 | 0 | 0.0 | 664 ms | 0 |
| Thu 19 | 0 | 0.0 | 937 ms | 0 |
| Thu 21 | 0 | 0.0 | 534 ms | 0 |
| Thu 23 | 0 | 0.0 | 460 ms | 0 |
| Fri 01 | 0 | 0.0 | 230 ms | 0 |
| Fri 03 | 0 | 0.0 | 183 ms | 0 |
| Fri 05 | 0 | 0.0 | 204 ms | 0 |
| Fri 08 | 0 | 0.0 | 254 ms | 0 |
| Fri 10 | 0 | 0.0 | 107 ms | 0 |
| Fri 11 | 0 | 0.0 | 165 ms | 0 |
| Fri 12 | 0 | 0.0 | 290 ms | 0 |
| Fri 14 | 0 | 0.0 | 189 ms | 0 |
| Fri 16 | 0 | 0.0 | 289 ms | 0 |
| Fri 17 | 0 | 0.0 | 244 ms | 0 |
| Fri 18 | 0 | 0.0 | 258 ms | 0 |
| Fri 20 | 0 | 0.0 | 301 ms | 0 |
| Fri 21 | 0 | 0.0 | 315 ms | 0 |
| Fri 22 | 0 | 0.0 | 165 ms | 0 |
| Sat 00 | 0 | 0.0 | 183 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 8 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for ThriveDesk yet. Outages of 10 minutes or more get their own page here.
Having trouble with ThriveDesk?
One report per service every 10 minutes from this network. No account.
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About ThriveDesk
We track ThriveDesk (thrivedesk.com) as part of the AI group. ThriveDesk is AI customer service software for ecommerce: an agentic omnichannel helpdesk, intelligent chatbot, modern help center and powerful reporting, plus Neo, the AI agent that answers customers around the clock.
ThriveDesk publishes an official status page at status.thrivedesk.com; when we can read it, its incident level is folded into the status shown here.
What usually goes wrong with AI services: slow or failed responses, rate-limit errors, and API timeouts.
Measured uptime from our checks: 100% over 8 days of checks. No public incidents logged since monitoring began 8 days ago.
Response time over the last 24 hours: 218 ms average, 27–315 ms range across 16 successful checks.
Questions
Is ThriveDesk down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was ThriveDesk last down?
We have not recorded a public ThriveDesk incident since monitoring began 8 days ago.
What is ThriveDesk's uptime?
From our own checks: 100% over 8 days of checks.
How fast does ThriveDesk respond?
218 ms on average over the last 24 hours (27–315 ms).
Does ThriveDesk have an official status page?
Yes, at https://status.thrivedesk.com.
ThriveDesk not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For AI services, watch for slow or failed responses, rate-limit errors, and API timeouts. If many people report ThriveDesk here at once, the problem is on ThriveDesk's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with ThriveDesk. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.