User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Cloud & developer
sumsub.com · Cloud & developer
Is Sumsub down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → sumsub.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 15 min ago. Last stored result reached it in 29 ms.
Official status
All clear
All Systems Operational Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Mon 23 | 0 | 0.0 | 216 ms | 0 |
| Tue 02 | 0 | 0.0 | 219 ms | 0 |
| Tue 04 | 0 | 0.0 | 39 ms | 0 |
| Tue 06 | 0 | 0.0 | 29 ms | 0 |
| Tue 08 | 0 | 0.0 | 208 ms | 0 |
| Tue 10 | 0 | 0.0 | 215 ms | 0 |
| Tue 12 | 0 | 0.0 | 49 ms | 0 |
| Tue 14 | 0 | 0.0 | 175 ms | 0 |
| Tue 17 | 0 | 0.0 | 340 ms | 0 |
| Tue 19 | 0 | 0.0 | 253 ms | 0 |
| Tue 21 | 0 | 0.0 | 35 ms | 0 |
| Tue 23 | 0 | 0.0 | 65 ms | 0 |
| Wed 02 | 0 | 0.0 | 291 ms | 0 |
| Wed 04 | 0 | 0.0 | 199 ms | 0 |
| Wed 06 | 0 | 0.0 | 224 ms | 0 |
| Wed 08 | 0 | 0.0 | 28 ms | 0 |
| Wed 11 | 0 | 0.0 | 262 ms | 0 |
| Wed 13 | 0 | 0.0 | 243 ms | 0 |
| Wed 15 | 0 | 0.0 | 251 ms | 0 |
| Wed 17 | 0 | 0.0 | 244 ms | 0 |
| Wed 19 | 0 | 0.0 | 464 ms | 0 |
| Wed 21 | 0 | 0.0 | 53 ms | 0 |
| Thu 00 | 0 | 0.0 | 223 ms | 0 |
| Thu 02 | 0 | 0.0 | 33 ms | 0 |
| Thu 04 | 0 | 0.0 | 21 ms | 0 |
| Thu 06 | 0 | 0.0 | 34 ms | 0 |
| Thu 08 | 0 | 0.0 | 76 ms | 0 |
| Thu 10 | 0 | 0.0 | 194 ms | 0 |
| Thu 12 | 0 | 0.0 | 34 ms | 0 |
| Thu 14 | 0 | 0.0 | 44 ms | 0 |
| Thu 16 | 0 | 0.0 | 103 ms | 0 |
| Thu 18 | 0 | 0.0 | 69 ms | 0 |
| Thu 20 | 0 | 0.0 | 210 ms | 0 |
| Thu 22 | 0 | 0.0 | 179 ms | 0 |
| Fri 00 | 0 | 0.0 | 63 ms | 0 |
| Fri 03 | 0 | 0.0 | 214 ms | 0 |
| Fri 04 | 0 | 0.0 | 35 ms | 0 |
| Fri 06 | 0 | 0.0 | 48 ms | 0 |
| Fri 08 | 0 | 0.0 | 51 ms | 0 |
| Fri 10 | 0 | 0.0 | 180 ms | 0 |
| Fri 11 | 0 | 0.0 | 180 ms | 0 |
| Fri 12 | 0 | 0.0 | 191 ms | 0 |
| Fri 14 | 0 | 0.0 | 30 ms | 0 |
| Fri 17 | 0 | 0.0 | 208 ms | 0 |
| Fri 18 | 0 | 0.0 | 245 ms | 0 |
| Fri 20 | 0 | 0.0 | 59 ms | 0 |
| Fri 22 | 0 | 0.0 | 206 ms | 0 |
| Sat 00 | 0 | 0.0 | 29 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 8 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for Sumsub yet. Outages of 10 minutes or more get their own page here.
Having trouble with Sumsub?
One report per service every 10 minutes from this network. No account.
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About Sumsub
Sumsub, at sumsub.com, is one of the Cloud & developer services we monitor. Sumsub - Identity verification platform to secure the whole user journey ✔️Verify users, businesses or transactions, all while managing cases and deterring fraud ✔️ Highest pass rates ✔️4000+ clients ✔️Book a free demo now!
Sumsub publishes an official status page at status.sumsub.com; when we can read it, its incident level is folded into the status shown here.
Common problems for cloud & developer services: API errors, failed deploys or builds, and dashboard or console outages.
Measured uptime from our checks: 100% over 8 days of checks. No public incidents logged since monitoring began 8 days ago.
Response time over the last 24 hours: 124 ms average, 29–245 ms range across 14 successful checks.
Questions
Is Sumsub down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was Sumsub last down?
We have not recorded a public Sumsub incident since monitoring began 8 days ago.
What is Sumsub's uptime?
From our own checks: 100% over 8 days of checks.
How fast does Sumsub respond?
124 ms on average over the last 24 hours (29–245 ms).
Does Sumsub have an official status page?
Yes, at https://status.sumsub.com.
Sumsub not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For cloud & developer services, watch for API errors, failed deploys or builds, and dashboard or console outages. If many people report Sumsub here at once, the problem is on Sumsub's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with Sumsub. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.