User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Productivity
Is Piano Software down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → piano.io—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 3 min ago. Last stored result reached it in 91 ms.
Official status
All clear
All Systems Operational Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Tue 01 | 0 | 0.0 | 106 ms | 0 |
| Tue 03 | 0 | 0.0 | 148 ms | 0 |
| Tue 05 | 0 | 0.0 | 95 ms | 0 |
| Tue 07 | 0 | 0.0 | 89 ms | 0 |
| Tue 09 | 0 | 0.0 | 112 ms | 0 |
| Tue 11 | 0 | 0.0 | 75 ms | 0 |
| Tue 13 | 0 | 0.0 | 113 ms | 0 |
| Tue 16 | 0 | 0.0 | 288 ms | 0 |
| Tue 18 | 0 | 0.0 | 131 ms | 0 |
| Tue 20 | 0 | 0.0 | 69 ms | 0 |
| Tue 22 | 0 | 0.0 | 168 ms | 0 |
| Wed 01 | 0 | 0.0 | 179 ms | 0 |
| Wed 03 | 0 | 0.0 | 121 ms | 0 |
| Wed 05 | 0 | 0.0 | 147 ms | 0 |
| Wed 08 | 0 | 0.0 | 109 ms | 0 |
| Wed 10 | 0 | 0.0 | 174 ms | 0 |
| Wed 12 | 0 | 0.0 | 151 ms | 0 |
| Wed 14 | 0 | 0.0 | 107 ms | 0 |
| Wed 16 | 0 | 0.0 | 162 ms | 0 |
| Wed 18 | 0 | 0.0 | 189 ms | 0 |
| Wed 21 | 0 | 0.0 | 112 ms | 0 |
| Wed 23 | 0 | 0.0 | 107 ms | 0 |
| Thu 01 | 0 | 0.0 | 144 ms | 0 |
| Thu 03 | 0 | 0.0 | 107 ms | 0 |
| Thu 05 | 0 | 0.0 | 173 ms | 0 |
| Thu 07 | 0 | 0.0 | 109 ms | 0 |
| Thu 09 | 0 | 0.0 | 233 ms | 0 |
| Thu 11 | 0 | 0.0 | 179 ms | 0 |
| Thu 13 | 0 | 0.0 | 143 ms | 0 |
| Thu 16 | 0 | 0.0 | 123 ms | 0 |
| Thu 18 | 0 | 0.0 | 148 ms | 0 |
| Thu 19 | 0 | 0.0 | 144 ms | 0 |
| Thu 21 | 0 | 0.0 | 160 ms | 0 |
| Thu 23 | 0 | 0.0 | 103 ms | 0 |
| Fri 02 | 0 | 0.0 | 170 ms | 0 |
| Fri 04 | 0 | 0.0 | 88 ms | 0 |
| Fri 06 | 0 | 0.0 | 98 ms | 0 |
| Fri 08 | 0 | 0.0 | 94 ms | 0 |
| Fri 10 | 0 | 0.0 | 134 ms | 0 |
| Fri 12 | 0 | 0.0 | 147 ms | 0 |
| Fri 14 | 0 | 0.0 | 140 ms | 0 |
| Fri 16 | 0 | 0.0 | 184 ms | 0 |
| Fri 18 | 0 | 0.0 | 159 ms | 0 |
| Fri 20 | 0 | 0.0 | 189 ms | 0 |
| Fri 22 | 0 | 0.0 | 150 ms | 0 |
| Sat 00 | 0 | 0.0 | 189 ms | 0 |
| Sat 02 | 0 | 0.0 | 91 ms | 0 |
| Sat 04 | 0 | 0.0 | 121 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 9 days of data so far, so the 90-day numbers fill in over time.
Embed this status: free live Piano Software badge
Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server
This week
Planned maintenance
[ESP] Search infrastructure upgrade (US region)
Piano ESP will perform scheduled maintenance on Tuesday, November 17, and Wednesday, November 18, 2026, between 01:00 and 03:00 UTC to upgrade the search and analytics engine to a newer version. The maintenance will affect Piano ESP services in the United States (US) region. No service interruptions are expected. During this period, for a short time, users may see slower responses or errors when…
Announced by Piano Software · source[ESP] Search infrastructure upgrade (US region)
Piano ESP will perform scheduled maintenance on Tuesday, November 17, and Wednesday, November 18, 2026, between 01:00 and 03:00 UTC to upgrade the search and analytics engine to a newer version. The maintenance will affect Piano ESP services in the United States (US) region. No service interruptions are expected. During this period, for a short time, users may see slower responses or errors when…
Announced by Piano Software · source
Planned maintenance is not an outage. Times and wording are the vendor’s own. Outage Weather →
Past outages
No outages on record for Piano Software yet. Outages of 10 minutes or more get their own page here.
Having trouble with Piano Software?
One report per service every 10 minutes from this network. No account.
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About Piano Software
We track Piano Software (piano.io) as part of the Productivity group. Welcome to Piano, the leading platform for data analytics, audience segmentation, and customer engagement. Discover how we help businesses grow through data-driven insights.
Piano Software publishes an official status page at status.piano.io; when we can read it, its incident level is folded into the status shown here.
Common problems for productivity services: files not syncing, editors not loading, and sign-in problems.
Measured uptime from our checks: 100% over 9 days of checks. No public incidents logged since monitoring began 9 days ago.
Response time over the last 24 hours: 141 ms average, 91–189 ms range across 13 successful checks.
Questions
Is Piano Software down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was Piano Software last down?
We have not recorded a public Piano Software incident since monitoring began 9 days ago.
What is Piano Software's uptime?
From our own checks: 100% over 9 days of checks.
How fast does Piano Software respond?
141 ms on average over the last 24 hours (91–189 ms).
Does Piano Software have an official status page?
Yes, at https://status.piano.io.
Piano Software not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For productivity services, watch for files not syncing, editors not loading, and sign-in problems. If many people report Piano Software here at once, the problem is on Piano Software's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with Piano Software. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.