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pexip.com · Entertainment

Is Pexip Service down?

The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: Intermittent issues with Cloud One Touch Join and new meeting processing

Source: the vendor's status page · We are not affiliated with Pexip Service.

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What's broken? (optional)
Is it just me?

Vendor-reported issue

What to try while Pexip Service is having problems

Estimated fix: Not enough Pexip Service history yet; similar Entertainment outages lasted 16 min (median, typically 8 min–24 min; 31 outages).

  • Downloaded content usually plays offline; otherwise try another device or the website.

Official Pexip Service status page

Live diagnosis

Is it just me?

Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.

Your browser → pexip.com—
Your browser → us—
Our checksReaching it
Official · ReportsMinor incident · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Checks by region

Reachable from all 4 regions we check from.

US East · ORDReachable35 ms · 5 min ago
US West · SJCReachable27 ms · 5 min ago
Europe · AMSReachable25 ms · 5 min ago
Asia-Pacific · KIXReachable223 ms · 5 min ago

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.

Recent reports

Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.

No public reports yet.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last checked 2 hr ago. Last stored result reached it in 31 ms.

Official status

Minor incident

Intermittent issues with Cloud One Touch Join and new meeting processing Official status page

Reports and checks

Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
Tue 0300.058 ms0
Tue 0600.024 ms0
Tue 0800.082 ms0
Tue 1000.066 ms0
Tue 1200.066 ms0
Tue 1400.095 ms0
Tue 1600.076 ms0
Tue 1900.0169 ms0
Tue 2100.050 ms0
Tue 2300.043 ms0
Wed 0100.086 ms0
Wed 0400.0109 ms0
Wed 0600.060 ms0
Wed 0800.030 ms0
Wed 1000.0121 ms0
Wed 1300.0151 ms0
Wed 1500.0111 ms0
Wed 1700.050 ms0
Wed 1900.071 ms0
Wed 2100.060 ms0
Wed 2300.096 ms0
Thu 0200.071 ms0
Thu 0400.063 ms0
Thu 0600.037 ms0
Thu 0800.053 ms0
Thu 1000.046 ms0
Thu 1200.063 ms0
Thu 1400.0133 ms0
Thu 1600.096 ms0
Thu 1800.027 ms0
Thu 2000.044 ms0
Thu 2100.036 ms0
Thu 2300.068 ms0
Fri 0100.060 ms0
Fri 0300.039 ms0
Fri 0600.0104 ms0
Fri 0800.074 ms0
Fri 1000.055 ms0
Fri 1100.023 ms0
Fri 1300.038 ms0
Fri 1500.0137 ms0
Fri 1700.060 ms0
Fri 1900.082 ms0
Fri 2000.050 ms0
Fri 2200.096 ms0
Sat 0000.071 ms0
Sat 0100.055 ms0
Sat 0200.031 ms0

Reliability

Score 100/100 · grade A

100% uptime · No user reports in the last 24h

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 8 days of data so far, so the 90-day numbers fill in over time.

Pexip Service status badge Embed this status: free live Pexip Service badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server

Pexip Service status and 30-day uptime badge

Community comments

Share what you are seeing with Pexip Service. No account needed. Comments are public, separate from outage reports. Do not include personal information.

No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.

This week

Planned maintenance


  • High Priority Network Infrastructure Maintenance in Europe
    The Pexip Infrastructure team will be performing maintenance on the core network across our European Points of Presence (PoPs). The PoPs will remain in production throughout the maintenance window. The maintenance may impact connections to Microsoft Teams meetings via CVI and Microsoft Teams Rooms (MTR) calls for a short period within the window. During that period, users may experience…
    Announced by Pexip Service · source

Planned maintenance is not an outage. Times and wording are the vendor’s own. Outage Weather →

Past outages

No outages on record for Pexip Service yet. Outages of 10 minutes or more get their own page here.

All Pexip Service outages · Every recent outage

Having trouble with Pexip Service?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

About Pexip Service

Pexip Service is listed in our Entertainment category and checked at pexip.com. Secure your video meetings with Pexip's self-hosted solution for ultimate privacy and control. Seamlessly connect across meeting platforms and meeting rooms. Trusted by tech giants and governments worldwide.

Pexip Service publishes an official status page at status.pexip.com; when we can read it, its incident level is folded into the status shown here.

Typical issues with entertainment services: streams buffering or not starting, playback errors, and app sign-in problems.

Measured uptime from our checks: 100% over 8 days of checks. No public incidents logged since monitoring began 8 days ago.

Response time over the last 24 hours: 65 ms average, 23–137 ms range across 15 successful checks.

Questions

Is Pexip Service down right now?

The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: Intermittent issues with Cloud One Touch Join and new meeting processing

When was Pexip Service last down?

We have not recorded a public Pexip Service incident since monitoring began 8 days ago.

What is Pexip Service's uptime?

From our own checks: 100% over 8 days of checks.

How fast does Pexip Service respond?

65 ms on average over the last 24 hours (23–137 ms). Latest regional checks: US East 35 ms, US West 27 ms, Europe 25 ms, Asia-Pacific 223 ms.

Does Pexip Service have an official status page?

Yes, at https://status.pexip.com.

Pexip Service not working for me but the status is fine. What now?

It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For entertainment services, watch for streams buffering or not starting, playback errors, and app sign-in problems. If many people report Pexip Service here at once, the problem is on Pexip Service's side.

How we detect and verify outages · Dispute this report · We review disputes within 24 hours.