All services / Food

ordermate.com.au · Food

Is OrderMate down?

The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: Oolio unable to recieve emails

Source: the vendor's status page · We are not affiliated with OrderMate.

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What's broken? (optional)
Is it just me?
Vendor-reported issue

What to try while OrderMate is having problems

  • If the app is down, order from the restaurant by phone or its own site, and check order status before reordering to avoid double charges.

Official OrderMate status page

Live diagnosis

Is it just me?

Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.

Your browser → ordermate.com.au—
Your browser → us—
Our checksReaching it
Official · ReportsMajor incident · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Checks by region

Reachable from all 4 regions we check from.

US East · ORDReachable123 ms · 12 min ago
US West · SJCReachable74 ms · 12 min ago
Europe · AMSReachable59 ms · 12 min ago
Asia-Pacific · KIXReachable235 ms · 12 min ago

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.

Recent reports

Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.

No public reports yet.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last checked 12 min ago. Last stored result reached it in 78 ms.

Reports and checks

Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
Mon 1800.078 ms0
Mon 2000.057 ms0
Mon 2300.041 ms0
Tue 0100.0236 ms0
Tue 0300.0118 ms0
Tue 0500.059 ms0
Tue 0700.0140 ms0
Tue 0900.068 ms0
Tue 1100.043 ms0
Tue 1300.0115 ms0
Tue 1600.049 ms0
Tue 1800.0147 ms0
Tue 2000.0112 ms0
Tue 2200.075 ms0
Wed 0100.085 ms0
Wed 0300.0354 ms0
Wed 0500.0107 ms0
Wed 0700.056 ms0
Wed 1000.041 ms0
Wed 1200.098 ms0
Wed 1400.0178 ms0
Wed 1600.0104 ms0
Wed 1800.0122 ms0
Wed 2100.0161 ms0
Wed 2300.053 ms0
Thu 0000.0139 ms0
Thu 0200.061 ms0
Thu 0400.056 ms0
Thu 0600.0308 ms0
Thu 0700.0102 ms0
Thu 0900.072 ms0
Thu 1100.049 ms0
Thu 1300.039 ms0
Thu 1500.0104 ms0
Thu 1700.0112 ms0
Thu 1900.071 ms0
Thu 2100.0157 ms0
Thu 2300.079 ms0
Fri 0100.084 ms0
Fri 0300.071 ms0
Fri 0500.095 ms0
Fri 0700.040 ms0
Fri 0900.0111 ms0
Fri 1100.048 ms0
Fri 1200.047 ms0
Fri 1400.066 ms0
Fri 1700.078 ms0
Fri 1800.088 ms0

Reliability

Score 100/100 · grade A

100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage

100% uptime · No user reports in the last 24h

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 7 days of data so far, so the 90-day numbers fill in over time.

OrderMate status badge Embed this status: free live OrderMate badge

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OrderMate status and 30-day uptime badge

Community comments

Share what you are seeing with OrderMate. No account needed. Comments are public, separate from outage reports. Do not include personal information.

No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.

Past outages

No outages on record for OrderMate yet. Outages of 10 minutes or more get their own page here.

All OrderMate outages · Every recent outage

Having trouble with OrderMate?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

About OrderMate

OrderMate, at ordermate.com.au, is one of the Food services we monitor. OrderMate Point of Sale systems cater for advanced table management, online/phone orders for pickup & delivery, contactless ordering, powerful integrations, back-of-house reporting and more.

OrderMate publishes an official status page at status.ordermate.com.au; when we can read it, its incident level is folded into the status shown here.

What usually goes wrong with food services: ordering and checkout failures, delivery tracking stalling, and restaurant menus not loading at peak meal times.

Measured uptime from our checks: 100% over 7 days of checks. No public incidents logged since monitoring began 7 days ago.

Response time over the last 24 hours: 80 ms average, 40–157 ms range across 13 successful checks.

Questions

Is OrderMate down right now?

The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: Oolio unable to recieve emails

When was OrderMate last down?

We have not recorded a public OrderMate incident since monitoring began 7 days ago.

What is OrderMate's uptime?

From our own checks: 100% over 7 days of checks.

How fast does OrderMate respond?

80 ms on average over the last 24 hours (40–157 ms). Latest regional checks: US East 123 ms, US West 74 ms, Europe 59 ms, Asia-Pacific 235 ms.

Does OrderMate have an official status page?

Yes, at https://status.ordermate.com.au.

OrderMate not working for me but the status is fine. What now?

It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For food services, watch for ordering and checkout failures, delivery tracking stalling, and restaurant menus not loading at peak meal times. If many people report OrderMate here at once, the problem is on OrderMate's side.

How we detect and verify outages · Dispute this report · We review disputes within 24 hours.