User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Shopping
Is Medusa Cloud down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → medusajs.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 30 min ago. Last stored result reached it in 100 ms.
Official status
All clear
All Systems Operational Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Nov 7 | 0 | 0.0 | 224 ms | 0 |
| Nov 7 | 0 | 0.0 | 319 ms | 0 |
| Nov 8 | 0 | 0.0 | 195 ms | 0 |
| Nov 8 | 0 | 0.0 | 238 ms | 0 |
| Nov 8 | 0 | 0.0 | 146 ms | 0 |
| Nov 8 | 0 | 0.0 | 195 ms | 0 |
| Nov 9 | 0 | 0.0 | 178 ms | 0 |
| Nov 9 | 0 | 0.0 | 189 ms | 0 |
| Nov 9 | 0 | 0.0 | 163 ms | 0 |
| Nov 9 | 0 | 0.0 | 195 ms | 0 |
| Nov 10 | 0 | 0.0 | 210 ms | 0 |
| Nov 10 | 0 | 0.0 | 219 ms | 0 |
| Nov 10 | 0 | 0.0 | 136 ms | 0 |
| Nov 10 | 0 | 0.0 | 207 ms | 0 |
| Nov 11 | 0 | 0.0 | 110 ms | 0 |
| Nov 11 | 0 | 0.0 | 218 ms | 0 |
| Nov 11 | 0 | 0.0 | 269 ms | 0 |
| Nov 11 | 0 | 0.0 | 314 ms | 0 |
| Nov 12 | 0 | 0.0 | 196 ms | 0 |
| Nov 12 | 0 | 0.0 | 215 ms | 0 |
| Nov 12 | 0 | 0.0 | 189 ms | 0 |
| Nov 12 | 0 | 0.0 | 266 ms | 0 |
| Nov 13 | 0 | 0.0 | 208 ms | 0 |
| Nov 13 | 0 | 0.0 | 247 ms | 0 |
| Nov 13 | 0 | 0.0 | 172 ms | 0 |
| Nov 13 | 0 | 0.0 | 227 ms | 0 |
| Nov 14 | 0 | 0.0 | 100 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 7 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for Medusa Cloud yet. Outages of 10 minutes or more get their own page here.
Having trouble with Medusa Cloud?
One report per service every 10 minutes from this network. No account.
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About Medusa Cloud
Medusa Cloud is listed in our Shopping category and checked at medusajs.com. The most flexible commerce platform for agents and developers.
Medusa Cloud publishes an official status page at status.medusajs.com; when we can read it, its incident level is folded into the status shown here.
Typical issues with shopping services: checkout and payment errors, carts not loading, and order tracking problems.
Measured uptime from our checks: 100% over 7 days of checks. No public incidents logged since monitoring began 7 days ago.
Response time over the last 24 hours: 199 ms average, 89–357 ms range across 14 successful checks.
Questions
Is Medusa Cloud down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was Medusa Cloud last down?
We have not recorded a public Medusa Cloud incident since monitoring began 7 days ago.
What is Medusa Cloud's uptime?
From our own checks: 100% over 7 days of checks.
How fast does Medusa Cloud respond?
199 ms on average over the last 24 hours (89–357 ms).
Does Medusa Cloud have an official status page?
Yes, at https://status.medusajs.com.
Medusa Cloud not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For shopping services, watch for checkout and payment errors, carts not loading, and order tracking problems. If many people report Medusa Cloud here at once, the problem is on Medusa Cloud's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with Medusa Cloud. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.