User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Cloud & developer
matterport.com · Cloud & developer
Is Matterport down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → matterport.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 47 min ago. Last stored result reached it in 48 ms.
Official status
All clear
All Systems Operational Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Nov 6 | 0 | 0.0 | 46 ms | 0 |
| Nov 7 | 0 | 0.0 | 23 ms | 0 |
| Nov 7 | 0 | 0.0 | 57 ms | 0 |
| Nov 7 | 0 | 0.0 | 23 ms | 0 |
| Nov 7 | 0 | 0.0 | 47 ms | 0 |
| Nov 8 | 0 | 0.0 | 34 ms | 0 |
| Nov 8 | 0 | 0.0 | 25 ms | 0 |
| Nov 8 | 0 | 0.0 | 18 ms | 0 |
| Nov 8 | 0 | 0.0 | 27 ms | 0 |
| Nov 9 | 0 | 0.0 | 34 ms | 0 |
| Nov 9 | 0 | 0.0 | 17 ms | 0 |
| Nov 9 | 0 | 0.0 | 26 ms | 0 |
| Nov 9 | 0 | 0.0 | 25 ms | 0 |
| Nov 10 | 0 | 0.0 | 28 ms | 0 |
| Nov 10 | 0 | 0.0 | 29 ms | 0 |
| Nov 10 | 0 | 0.0 | 57 ms | 0 |
| Nov 10 | 0 | 0.0 | 25 ms | 0 |
| Nov 11 | 0 | 0.0 | 32 ms | 0 |
| Nov 11 | 0 | 0.0 | 21 ms | 0 |
| Nov 11 | 0 | 0.0 | 14 ms | 0 |
| Nov 11 | 0 | 0.0 | 48 ms | 0 |
| Nov 12 | 0 | 0.0 | 40 ms | 0 |
| Nov 12 | 0 | 0.0 | 55 ms | 0 |
| Nov 12 | 0 | 0.0 | 54 ms | 0 |
| Nov 12 | 0 | 0.0 | 20 ms | 0 |
| Nov 13 | 0 | 0.0 | 44 ms | 0 |
| Nov 13 | 0 | 0.0 | 17 ms | 0 |
| Nov 13 | 0 | 0.0 | 44 ms | 0 |
| Nov 13 | 0 | 0.0 | 37 ms | 0 |
| Nov 14 | 0 | 0.0 | 20 ms | 0 |
| Nov 14 | 0 | 0.0 | 32 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 9 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for Matterport yet. Outages of 10 minutes or more get their own page here.
Having trouble with Matterport?
One report per service every 10 minutes from this network. No account.
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About Matterport
Matterport, at matterport.com, is one of the Cloud & developer services we monitor. Our 3D cameras and virtual tour software platform help you digitize your building, automatically create 3D tours, 4K print quality photos, schematic f
Matterport publishes an official status page at status.matterport.com; when we can read it, its incident level is folded into the status shown here.
Typical issues with cloud & developer services: API errors, failed deploys or builds, and dashboard or console outages.
Measured uptime from our checks: 100% over 9 days of checks. No public incidents logged since monitoring began 9 days ago.
Response time over the last 24 hours: 31 ms average, 11–75 ms range across 19 successful checks.
Questions
Is Matterport down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was Matterport last down?
We have not recorded a public Matterport incident since monitoring began 9 days ago.
What is Matterport's uptime?
From our own checks: 100% over 9 days of checks.
How fast does Matterport respond?
31 ms on average over the last 24 hours (11–75 ms).
Does Matterport have an official status page?
Yes, at https://status.matterport.com.
Matterport not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For cloud & developer services, watch for API errors, failed deploys or builds, and dashboard or console outages. If many people report Matterport here at once, the problem is on Matterport's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with Matterport. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.