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iris.net · Travel

Is IRIS down?

The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: Incident - Unable to access GXP Manager with 2FA sign on

Source: the vendor's status page · We are not affiliated with IRIS.

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What's broken? (optional)
Is it just me?
Vendor-reported issue

What to try while IRIS is having problems

  • Boarding passes and confirmations you already have stay valid; call the company for urgent changes.

Official IRIS status page

Live diagnosis

Is it just me?

Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.

Your browser → iris.net—
Your browser → us—
Our checksReaching it
Official · ReportsMinor incident · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.

Recent reports

Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.

No public reports yet.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last checked 45 min ago. Last stored result reached it in 254 ms.

Official status

Minor incident

Incident - Unable to access GXP Manager with 2FA sign on Official status page

Reports and checks

Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
Mon 1200.056 ms0
Mon 1400.0171 ms0
Mon 1600.064 ms0
Mon 1800.092 ms0
Mon 2000.0204 ms0
Mon 2200.0267 ms0
Tue 0100.083 ms0
Tue 0300.0229 ms0
Tue 0500.0296 ms0
Tue 0700.0260 ms0
Tue 0900.0271 ms0
Tue 1100.0215 ms0
Tue 1300.0294 ms0
Tue 1600.0266 ms0
Tue 1800.0188 ms0
Tue 2000.0268 ms0
Tue 2200.0234 ms0
Wed 0100.0254 ms0
Wed 0300.062 ms0
Wed 0500.0214 ms0
Wed 0700.0207 ms0
Wed 1000.0193 ms0
Wed 1200.0246 ms0
Wed 1400.0252 ms0
Wed 1600.0249 ms0
Wed 1800.093 ms0
Wed 2000.0243 ms0
Wed 2300.0282 ms0
Thu 0100.0272 ms0
Thu 0300.0334 ms0
Thu 0500.042 ms0
Thu 0700.0119 ms0
Thu 0900.0291 ms0
Thu 1100.0203 ms0
Thu 1300.0187 ms0
Thu 1500.0310 ms0
Thu 1600.0369 ms0
Thu 1800.0203 ms0
Thu 2000.0315 ms0
Thu 2200.0198 ms0
Fri 0000.0246 ms0
Fri 0200.0234 ms0
Fri 0400.050 ms0
Fri 0600.0206 ms0
Fri 0800.085 ms0
Fri 1000.0257 ms0
Fri 1200.0292 ms0
Fri 1400.0254 ms0

Reliability

Score 100/100 · grade A

100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage

100% uptime · No user reports in the last 24h

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 7 days of data so far, so the 90-day numbers fill in over time.

IRIS status badge Embed this status: free live IRIS badge

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IRIS status and 30-day uptime badge

Community comments

Share what you are seeing with IRIS. No account needed. Comments are public, separate from outage reports. Do not include personal information.

No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.

Past outages

No outages on record for IRIS yet. Outages of 10 minutes or more get their own page here.

All IRIS outages · Every recent outage

Having trouble with IRIS?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

About IRIS

IRIS is listed in our Travel category and checked at iris.net. Boost hotel revenue, reduce operational costs, and enhance guest satisfaction with our multilingual, contactless digital guest experience platform.

IRIS publishes an official status page at status.iris.net; when we can read it, its incident level is folded into the status shown here.

Typical issues with travel services: booking and check-in failures, flight-status pages not loading, and app errors.

Measured uptime from our checks: 100% over 7 days of checks. No public incidents logged since monitoring began 7 days ago.

Response time over the last 24 hours: 224 ms average, 50–369 ms range across 13 successful checks.

Questions

Is IRIS down right now?

The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: Incident - Unable to access GXP Manager with 2FA sign on

When was IRIS last down?

We have not recorded a public IRIS incident since monitoring began 7 days ago.

What is IRIS's uptime?

From our own checks: 100% over 7 days of checks.

How fast does IRIS respond?

224 ms on average over the last 24 hours (50–369 ms).

Does IRIS have an official status page?

Yes, at https://status.iris.net.

IRIS not working for me but the status is fine. What now?

It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For travel services, watch for booking and check-in failures, flight-status pages not loading, and app errors. If many people report IRIS here at once, the problem is on IRIS's side.

How we detect and verify outages · Dispute this report · We review disputes within 24 hours.