User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Productivity
intercom.com · Productivity
Is Intercom down?
Checks are succeeding and user reports are near the baseline.
Live diagnosis
Is it just me?
Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.
Your browser → intercom.com—
Your browser → us—
Our checksReaching it
Official · ReportsNo status feed · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.
What's broken
Our checks
Reaching it
Last check reached it in 675 ms · 2 min ago.
Official status
No status feed
Intercom does not publish a status feed we can read. Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Wed 20 | 0 | 0.0 | 560 ms | 0 |
| Wed 21 | 0 | 0.0 | 540 ms | 0 |
| Wed 22 | 0 | 0.0 | 675 ms | 0 |
Reliability
—Uptime · 30 days
—Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for Intercom yet. Outages of 10 minutes or more get their own page here.
Having trouble with Intercom?
One report per service every 10 minutes from this network. No account.
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About Intercom
Intercom, at intercom.com, is one of the Productivity services we monitor. Intercom is a customer messaging and AI support platform.
Intercom publishes an official status page at intercomstatus.com; when we can read it, its incident level is folded into the status shown here.
Common problems people hit with Intercom: Messenger widget not loading, inbox delays, and Fin AI errors.
Response time over the last 24 hours: 568 ms average, 302–771 ms range across 12 successful checks.
Questions
Is Intercom down right now?
Checks are succeeding and user reports are near the baseline.
How fast does Intercom respond?
568 ms on average over the last 24 hours (302–771 ms).
Does Intercom have an official status page?
Yes, at https://www.intercomstatus.com.
Intercom not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For Intercom, watch for Messenger widget not loading, inbox delays, and Fin AI errors. If many people report Intercom here at once, the problem is on Intercom's side.