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intercom.com · Productivity

Is Intercom down?

Checks are succeeding and user reports are near the baseline.

What's broken? (optional)
Is it just me?
No problems detected

Live diagnosis

Is it just me?

Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.

Your browser → intercom.com—
Your browser → us—
Our checksReaching it
Official · ReportsNo status feed · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last check reached it in 771 ms · 8 min ago.

Official status

No status feed

Intercom does not publish a status feed we can read. Official status page

Reports and checks

Reports compared with the typical volume, with check latency and failures overlaid10741 ms21:4503:4509:4515:3021:30
ReportsTypical baselineCheck latencyFailed checkTimes in UTC
Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
20:3000.0532 ms0
20:4500.0560 ms0
21:0000.0708 ms0
21:1500.0741 ms0

Reliability

Score —/100 · grade —

—Uptime · 30 days
—Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.

Intercom status badge Embed this status: free live Intercom badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server

Intercom status and 30-day uptime badge

Past outages

No outages on record for Intercom yet. Outages of 10 minutes or more get their own page here.

All Intercom outages · Every recent outage

Having trouble with Intercom?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

About Intercom

Intercom, at intercom.com, is one of the Productivity services we monitor. Intercom is a customer messaging and AI support platform.

Intercom publishes an official status page at intercomstatus.com; when we can read it, its incident level is folded into the status shown here.

Common problems people hit with Intercom: Messenger widget not loading, inbox delays, and Fin AI errors.

Response time over the last 24 hours: 625 ms average, 335–771 ms range across 7 successful checks.

Questions

Is Intercom down right now?

Checks are succeeding and user reports are near the baseline.

How fast does Intercom respond?

625 ms on average over the last 24 hours (335–771 ms).

Does Intercom have an official status page?

Yes, at https://www.intercomstatus.com.

Intercom not working for me but the status is fine. What now?

It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For Intercom, watch for Messenger widget not loading, inbox delays, and Fin AI errors. If many people report Intercom here at once, the problem is on Intercom's side.