User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Cloud & developer
helpwise.io · Cloud & developer
Is Helpwise down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → helpwise.io—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 55 min ago. Last stored result reached it in 61 ms.
Official status
All clear
All Systems Operational Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Mon 14 | 0 | 0.0 | 210 ms | 0 |
| Mon 16 | 0 | 0.0 | 308 ms | 0 |
| Mon 19 | 0 | 0.0 | 93 ms | 0 |
| Mon 21 | 0 | 0.0 | 202 ms | 0 |
| Mon 23 | 0 | 0.0 | 41 ms | 0 |
| Tue 01 | 0 | 0.0 | 44 ms | 0 |
| Tue 03 | 0 | 0.0 | 208 ms | 0 |
| Tue 05 | 0 | 0.0 | 199 ms | 0 |
| Tue 07 | 0 | 0.0 | 122 ms | 0 |
| Tue 09 | 0 | 0.0 | 113 ms | 0 |
| Tue 11 | 0 | 0.0 | 187 ms | 0 |
| Tue 14 | 0 | 0.0 | 245 ms | 0 |
| Tue 16 | 0 | 0.0 | 188 ms | 0 |
| Tue 18 | 0 | 0.0 | 69 ms | 0 |
| Tue 20 | 0 | 0.0 | 247 ms | 0 |
| Tue 23 | 0 | 0.0 | 197 ms | 0 |
| Wed 01 | 0 | 0.0 | 188 ms | 0 |
| Wed 03 | 0 | 0.0 | 197 ms | 0 |
| Wed 05 | 0 | 0.0 | 192 ms | 0 |
| Wed 08 | 0 | 0.0 | 201 ms | 0 |
| Wed 10 | 0 | 0.0 | 210 ms | 0 |
| Wed 11 | 0 | 0.0 | 150 ms | 0 |
| Wed 12 | 0 | 0.0 | 70 ms | 0 |
| Wed 14 | 0 | 0.0 | 263 ms | 0 |
| Wed 16 | 0 | 0.0 | 184 ms | 0 |
| Wed 18 | 0 | 0.0 | 146 ms | 0 |
| Wed 20 | 0 | 0.0 | 297 ms | 0 |
| Wed 23 | 0 | 0.0 | 123 ms | 0 |
| Thu 01 | 0 | 0.0 | 185 ms | 0 |
| Thu 03 | 0 | 0.0 | 124 ms | 0 |
| Thu 05 | 0 | 0.0 | 206 ms | 0 |
| Thu 07 | 0 | 0.0 | 132 ms | 0 |
| Thu 09 | 0 | 0.0 | 202 ms | 0 |
| Thu 11 | 0 | 0.0 | 222 ms | 0 |
| Thu 13 | 0 | 0.0 | 62 ms | 0 |
| Thu 15 | 0 | 0.0 | 107 ms | 0 |
| Thu 17 | 0 | 0.0 | 194 ms | 0 |
| Thu 19 | 0 | 0.0 | 185 ms | 0 |
| Thu 20 | 0 | 0.0 | 48 ms | 0 |
| Thu 22 | 0 | 0.0 | 183 ms | 0 |
| Fri 00 | 0 | 0.0 | 140 ms | 0 |
| Fri 02 | 0 | 0.0 | 188 ms | 0 |
| Fri 04 | 0 | 0.0 | 204 ms | 0 |
| Fri 06 | 0 | 0.0 | 204 ms | 0 |
| Fri 08 | 0 | 0.0 | 122 ms | 0 |
| Fri 11 | 0 | 0.0 | 131 ms | 0 |
| Fri 13 | 0 | 0.0 | 189 ms | 0 |
| Fri 15 | 0 | 0.0 | 131 ms | 0 |
Reliability
100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 7 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for Helpwise yet. Outages of 10 minutes or more get their own page here.
Having trouble with Helpwise?
One report per service every 10 minutes from this network. No account.
Follow Helpwise
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About Helpwise
Helpwise is listed in our Cloud & developer category and checked at helpwise.io. Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.
Helpwise publishes an official status page at status.helpwise.io; when we can read it, its incident level is folded into the status shown here.
Typical issues with cloud & developer services: API errors, failed deploys or builds, and dashboard or console outages.
Measured uptime from our checks: 100% over 7 days of checks. No public incidents logged since monitoring began 7 days ago.
Response time over the last 24 hours: 160 ms average, 48–204 ms range across 14 successful checks.
Questions
Is Helpwise down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was Helpwise last down?
We have not recorded a public Helpwise incident since monitoring began 7 days ago.
What is Helpwise's uptime?
From our own checks: 100% over 7 days of checks.
How fast does Helpwise respond?
160 ms on average over the last 24 hours (48–204 ms).
Does Helpwise have an official status page?
Yes, at https://status.helpwise.io.
Helpwise not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For cloud & developer services, watch for API errors, failed deploys or builds, and dashboard or console outages. If many people report Helpwise here at once, the problem is on Helpwise's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with Helpwise. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.