User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Money
Is Eway down?
The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: Eway Sandbox - Incident Notification | Eway - Incident Notification - PhonePay Outage
Source: the vendor's status page · We are not affiliated with Eway.
What to try while Eway is having problems
Estimated fix: Not enough Eway history yet; similar Money outages lasted 56 min (median, typically 29 min–2 h; 19 outages).
- Avoid repeating payments or trades; check your history first. Cards and ATMs often still work.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → eway.com.au—
Your browser → us—
Our checksReaching it
Official · ReportsMajor incident · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Checks by region
Reachable from all 4 regions we check from.
US East · ORDReachable259 ms · 8 min ago
US West · SJCReachable390 ms · 8 min ago
Europe · AMSReachable482 ms · 8 min ago
Asia-Pacific · KIXReachable258 ms · 8 min ago
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 28 min ago. Last stored result reached it in 538 ms.
Official status
Major incident
Eway Sandbox - Incident Notification | Eway - Incident Notification - PhonePay Outage Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 07:15 | 0 | 0.0 | 268 ms | 0 |
| 09:30 | 0 | 0.0 | 214 ms | 0 |
| 11:30 | 0 | 0.0 | 365 ms | 0 |
| 13:30 | 0 | 0.0 | 318 ms | 0 |
| 15:30 | 0 | 0.0 | 246 ms | 0 |
| 17:45 | 0 | 0.0 | 347 ms | 0 |
| 19:45 | 0 | 0.0 | 675 ms | 0 |
| 21:45 | 0 | 0.0 | 271 ms | 0 |
| 23:45 | 0 | 0.0 | 236 ms | 0 |
| 01:45 | 0 | 0.0 | 623 ms | 0 |
| 04:00 | 0 | 0.0 | 308 ms | 0 |
| 06:00 | 0 | 0.0 | 473 ms | 0 |
Reliability
100%Uptime · 30 days
100%Uptime · 90 days
1 / 1Outages · 30 / 90 days
3 days 13 hAverage outage
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 7 days of data so far, so the 90-day numbers fill in over time.
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Past outages
Having trouble with Eway?
One report per service every 10 minutes from this network. No account.
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About Eway
We track Eway (eway.com.au) as part of the Money group. Join 97,000+ Australian businesses using Eway's payment gateway. No set-up fees, 1-3 day settlements and 24/7 support. Sign up now!
Eway publishes an official status page at status.eway.com.au; when we can read it, its incident level is folded into the status shown here.
Common problems for money services: login and two-factor problems, payments or transfers failing, and app errors.
Measured uptime from our checks: 100% over 7 days of checks. We logged 1 public incident since monitoring began 7 days ago.
Response time over the last 24 hours: 371 ms average, 214–675 ms range across 13 successful checks.
Questions
Is Eway down right now?
The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: Eway Sandbox - Incident Notification | Eway - Incident Notification - PhonePay Outage
When was Eway last down?
The most recent public incident we recorded started 2026-11-06 and lasted 3 days 13 h. 1 incident since monitoring began 7 days ago.
What is Eway's uptime?
From our own checks: 100% over 7 days of checks.
How fast does Eway respond?
371 ms on average over the last 24 hours (214–675 ms). Latest regional checks: US East 259 ms, US West 390 ms, Europe 482 ms, Asia-Pacific 258 ms.
Does Eway have an official status page?
Yes, at https://status.eway.com.au.
Eway not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For money services, watch for login and two-factor problems, payments or transfers failing, and app errors. If many people report Eway here at once, the problem is on Eway's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with Eway. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.