User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / AI
Is Diligent Customer Facing down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → diligent.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 2 hr ago. Last stored result reached it in 210 ms.
Official status
All clear
All Systems Operational Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 15:30 | 0 | 0.0 | 124 ms | 0 |
| 17:45 | 0 | 0.0 | 203 ms | 0 |
| 19:45 | 0 | 0.0 | 285 ms | 0 |
| 21:45 | 0 | 0.0 | 229 ms | 0 |
| 23:45 | 0 | 0.0 | 342 ms | 0 |
| 01:45 | 0 | 0.0 | 205 ms | 0 |
| 04:00 | 0 | 0.0 | 148 ms | 0 |
| 06:00 | 0 | 0.0 | 151 ms | 0 |
| 08:15 | 0 | 0.0 | 177 ms | 0 |
| 10:15 | 0 | 0.0 | 149 ms | 0 |
| 11:00 | 0 | 0.0 | 111 ms | 0 |
| 13:00 | 0 | 0.0 | 210 ms | 0 |
Reliability
100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 8 days of data so far, so the 90-day numbers fill in over time.
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This week
Planned maintenance
Maintenance Advisory - Results in GovCloud (Federal, SLED, DOD) Regions
Services/Location: Results in GovCloud (Federal, SLED, DOD) regions Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Results and Schema Manager may become briefly unavailable during this time window. It may impact Visulaizer, Impact Reports, ACL Robots, ACL Desktop, Projects, ResultsV2, and Query Services as well. We apologize for any…
Announced by Diligent Customer Facing · sourceMaintenance Advisory - Activity Tracker in All Commercial and GovCloud Regions
Services/Location: Activity Tracker in all commercial and GovCloud regions Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Activity Tracker may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Activity Tracker execution in the…
Announced by Diligent Customer Facing · sourceMaintenance Advisory - Robots in All Commercial Regions
Services/Location: Robots in all commercial regions Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled…
Announced by Diligent Customer Facing · source
Planned maintenance is not an outage. Times and wording are the vendor’s own. Outage Weather →
Past outages
No outages on record for Diligent Customer Facing yet. Outages of 10 minutes or more get their own page here.
Having trouble with Diligent Customer Facing?
One report per service every 10 minutes from this network. No account.
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About Diligent Customer Facing
Diligent Customer Facing is listed in our AI category and checked at diligent.com. Diligent's trusted GRC software helps boards and leaders clarify risk, elevate governance, and manage compliance in one secure, AI-powered platform.
Diligent Customer Facing publishes an official status page at status.diligent.com; when we can read it, its incident level is folded into the status shown here.
Typical issues with AI services: slow or failed responses, rate-limit errors, and API timeouts.
Measured uptime from our checks: 100% over 8 days of checks. No public incidents logged since monitoring began 8 days ago.
Response time over the last 24 hours: 195 ms average, 111–342 ms range across 12 successful checks.
Questions
Is Diligent Customer Facing down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was Diligent Customer Facing last down?
We have not recorded a public Diligent Customer Facing incident since monitoring began 8 days ago.
What is Diligent Customer Facing's uptime?
From our own checks: 100% over 8 days of checks.
How fast does Diligent Customer Facing respond?
195 ms on average over the last 24 hours (111–342 ms).
Does Diligent Customer Facing have an official status page?
Yes, at https://status.diligent.com.
Diligent Customer Facing not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For AI services, watch for slow or failed responses, rate-limit errors, and API timeouts. If many people report Diligent Customer Facing here at once, the problem is on Diligent Customer Facing's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with Diligent Customer Facing. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.