User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Health
Is CluePoints down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → cluepoints.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 9 min ago. Last stored result reached it in 142 ms.
Official status
All clear
All Systems Operational Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Mon 17 | 0 | 0.0 | 111 ms | 0 |
| Mon 19 | 0 | 0.0 | 140 ms | 0 |
| Mon 21 | 0 | 0.0 | 132 ms | 0 |
| Mon 23 | 0 | 0.0 | 90 ms | 0 |
| Tue 01 | 0 | 0.0 | 132 ms | 0 |
| Tue 03 | 0 | 0.0 | 129 ms | 0 |
| Tue 06 | 0 | 0.0 | 126 ms | 0 |
| Tue 08 | 0 | 0.0 | 89 ms | 0 |
| Tue 10 | 0 | 0.0 | 70 ms | 0 |
| Tue 12 | 0 | 0.0 | 103 ms | 0 |
| Tue 14 | 0 | 0.0 | 150 ms | 0 |
| Tue 16 | 0 | 0.0 | 52 ms | 0 |
| Tue 19 | 0 | 0.0 | 94 ms | 0 |
| Tue 21 | 0 | 0.0 | 122 ms | 0 |
| Tue 23 | 0 | 0.0 | 123 ms | 0 |
| Wed 01 | 0 | 0.0 | 102 ms | 0 |
| Wed 04 | 0 | 0.0 | 110 ms | 0 |
| Wed 06 | 0 | 0.0 | 140 ms | 0 |
| Wed 08 | 0 | 0.0 | 62 ms | 0 |
| Wed 10 | 0 | 0.0 | 141 ms | 0 |
| Wed 11 | 0 | 0.0 | 241 ms | 0 |
| Wed 13 | 0 | 0.0 | 136 ms | 0 |
| Wed 15 | 0 | 0.0 | 109 ms | 0 |
| Wed 17 | 0 | 0.0 | 110 ms | 0 |
| Wed 20 | 0 | 0.0 | 154 ms | 0 |
| Wed 22 | 0 | 0.0 | 71 ms | 0 |
| Thu 00 | 0 | 0.0 | 258 ms | 0 |
| Thu 02 | 0 | 0.0 | 135 ms | 0 |
| Thu 04 | 0 | 0.0 | 156 ms | 0 |
| Thu 06 | 0 | 0.0 | 155 ms | 0 |
| Thu 08 | 0 | 0.0 | 132 ms | 0 |
| Thu 10 | 0 | 0.0 | 123 ms | 0 |
| Thu 12 | 0 | 0.0 | 181 ms | 0 |
| Thu 15 | 0 | 0.0 | 103 ms | 0 |
| Thu 17 | 0 | 0.0 | 318 ms | 0 |
| Thu 19 | 0 | 0.0 | 80 ms | 0 |
| Thu 21 | 0 | 0.0 | 125 ms | 0 |
| Thu 23 | 0 | 0.0 | 122 ms | 0 |
| Fri 01 | 0 | 0.0 | 175 ms | 0 |
| Fri 03 | 0 | 0.0 | 117 ms | 0 |
| Fri 05 | 0 | 0.0 | 152 ms | 0 |
| Fri 07 | 0 | 0.0 | 136 ms | 0 |
| Fri 09 | 0 | 0.0 | 86 ms | 0 |
| Fri 11 | 0 | 0.0 | 118 ms | 0 |
| Fri 13 | 0 | 0.0 | 184 ms | 0 |
| Fri 15 | 0 | 0.0 | 175 ms | 0 |
| Fri 17 | 0 | 0.0 | 177 ms | 0 |
| Fri 19 | 0 | 0.0 | 142 ms | 0 |
Reliability
100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 6 days of data so far, so the 90-day numbers fill in over time.
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This week
Planned maintenance
[Production] CluePoints Platform - Production - Scheduled Maintenance
The CluePoints Platform will be unavailable due scheduled maintenance on the Production environment. As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base. If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist. Thank you, CluePoints Team
Announced by CluePoints · source
Planned maintenance is not an outage. Times and wording are the vendor’s own. Outage Weather →
Past outages
No outages on record for CluePoints yet. Outages of 10 minutes or more get their own page here.
Having trouble with CluePoints?
One report per service every 10 minutes from this network. No account.
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About CluePoints
We track CluePoints (cluepoints.com) as part of the Health group. CluePoints' Risk-Based Quality Management (RBQM) Software illuminates risks that could compromise patient safety, and enables compliance with ICH E6 (R2).
CluePoints publishes an official status page at status.cluepoints.com; when we can read it, its incident level is folded into the status shown here.
What usually goes wrong with health services: patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors.
Measured uptime from our checks: 100% over 6 days of checks. No public incidents logged since monitoring began 6 days ago.
Response time over the last 24 hours: 142 ms average, 86–184 ms range across 12 successful checks.
Questions
Is CluePoints down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was CluePoints last down?
We have not recorded a public CluePoints incident since monitoring began 6 days ago.
What is CluePoints's uptime?
From our own checks: 100% over 6 days of checks.
How fast does CluePoints respond?
142 ms on average over the last 24 hours (86–184 ms).
Does CluePoints have an official status page?
Yes, at https://status.cluepoints.com.
CluePoints not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For health services, watch for patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors. If many people report CluePoints here at once, the problem is on CluePoints's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with CluePoints. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.