User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Health
Is Castlight Health down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → castlighthealth.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 1 hr ago. Last stored result reached it in 116 ms.
Official status
All clear
All Systems Operational Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Wed 05 | 0 | 0.0 | 101 ms | 0 |
| Wed 08 | 0 | 0.0 | 238 ms | 0 |
| Wed 10 | 0 | 0.0 | 231 ms | 0 |
| Wed 12 | 0 | 0.0 | 166 ms | 0 |
| Wed 14 | 0 | 0.0 | 213 ms | 0 |
| Wed 16 | 0 | 0.0 | 151 ms | 0 |
| Wed 18 | 0 | 0.0 | 59 ms | 0 |
| Wed 21 | 0 | 0.0 | 162 ms | 0 |
| Wed 23 | 0 | 0.0 | 85 ms | 0 |
| Thu 01 | 0 | 0.0 | 51 ms | 0 |
| Thu 03 | 0 | 0.0 | 182 ms | 0 |
| Thu 05 | 0 | 0.0 | 104 ms | 0 |
| Thu 07 | 0 | 0.0 | 106 ms | 0 |
| Thu 09 | 0 | 0.0 | 158 ms | 0 |
| Thu 11 | 0 | 0.0 | 95 ms | 0 |
| Thu 13 | 0 | 0.0 | 76 ms | 0 |
| Thu 15 | 0 | 0.0 | 226 ms | 0 |
| Thu 17 | 0 | 0.0 | 158 ms | 0 |
| Thu 20 | 0 | 0.0 | 333 ms | 0 |
| Thu 22 | 0 | 0.0 | 326 ms | 0 |
| Fri 00 | 0 | 0.0 | 130 ms | 0 |
| Fri 02 | 0 | 0.0 | 274 ms | 0 |
| Fri 04 | 0 | 0.0 | 113 ms | 0 |
| Fri 06 | 0 | 0.0 | 80 ms | 0 |
| Fri 08 | 0 | 0.0 | 130 ms | 0 |
| Fri 10 | 0 | 0.0 | 115 ms | 0 |
| Fri 11 | 0 | 0.0 | 183 ms | 0 |
| Fri 13 | 0 | 0.0 | 157 ms | 0 |
| Fri 15 | 0 | 0.0 | 109 ms | 0 |
| Fri 17 | 0 | 0.0 | 95 ms | 0 |
| Fri 18 | 0 | 0.0 | 99 ms | 0 |
| Fri 20 | 0 | 0.0 | 103 ms | 0 |
| Fri 21 | 0 | 0.0 | 55 ms | 0 |
| Fri 23 | 0 | 0.0 | 79 ms | 0 |
| Sat 00 | 0 | 0.0 | 47 ms | 0 |
| Sat 02 | 0 | 0.0 | 149 ms | 0 |
| Sat 04 | 0 | 0.0 | 185 ms | 0 |
| Sat 06 | 0 | 0.0 | 151 ms | 0 |
| Sat 08 | 0 | 0.0 | 202 ms | 0 |
| Sat 11 | 0 | 0.0 | 101 ms | 0 |
| Sat 13 | 0 | 0.0 | 106 ms | 0 |
| Sat 15 | 0 | 0.0 | 141 ms | 0 |
| Sat 18 | 0 | 0.0 | 231 ms | 0 |
| Sat 20 | 0 | 0.0 | 246 ms | 0 |
| Sat 22 | 0 | 0.0 | 150 ms | 0 |
| Sun 00 | 0 | 0.0 | 230 ms | 0 |
| Sun 02 | 0 | 0.0 | 106 ms | 0 |
| Sun 05 | 0 | 0.0 | 116 ms | 0 |
Reliability
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 9 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for Castlight Health yet. Outages of 10 minutes or more get their own page here.
Having trouble with Castlight Health?
One report per service every 10 minutes from this network. No account.
Follow Castlight Health
Get an email when Castlight Health goes down and when it recovers. Free. Confirm by email, unsubscribe anytime.
Want it in a team channel? Send confirmed down and recovery alerts to Slack, Discord or a webhook — free. Early warnings are part of Owner Alerts.
About Castlight Health
We track Castlight Health (castlighthealth.com) as part of the Health group. Castlight helps employers, health plans, and employees navigate healthcare benefits with ease.
Castlight Health publishes an official status page at status.castlighthealth.com; when we can read it, its incident level is folded into the status shown here.
What usually goes wrong with health services: patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors.
Measured uptime from our checks: 100% over 9 days of checks. No public incidents logged since monitoring began 9 days ago.
Response time over the last 24 hours: 160 ms average, 39–246 ms range across 12 successful checks.
Questions
Is Castlight Health down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was Castlight Health last down?
We have not recorded a public Castlight Health incident since monitoring began 9 days ago.
What is Castlight Health's uptime?
From our own checks: 100% over 9 days of checks.
How fast does Castlight Health respond?
160 ms on average over the last 24 hours (39–246 ms).
Does Castlight Health have an official status page?
Yes, at https://status.castlighthealth.com.
Castlight Health not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For health services, watch for patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors. If many people report Castlight Health here at once, the problem is on Castlight Health's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with Castlight Health. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.