User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Health
mydata.athenahealth.com · Health
Is athenaPatient portal down?
The site answers but blocks automated checks, so we rely on user reports and the official status. User reports are near the baseline.
Live diagnosis
Is it just me?
Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.
Your browser → mydata.athenahealth.com—
Your browser → us—
Our checksNot enough checks
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Checks by region
Reachable from all 4 regions we check from.
US East · ORDReachable191 ms · 34 min ago
US West · SJCReachable364 ms · 34 min ago
Europe · AMSReachable487 ms · 34 min ago
Asia-Pacific · KIXReachable567 ms · 34 min ago
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.
What's broken
Our checks
Not enough checks
Last check reached it in 519 ms · 3 min ago.
Official status
All clear
No active incidents in the official feed Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Wed 12 | 0 | 0.0 | 287 ms | 0 |
| Wed 13 | 0 | 0.0 | 258 ms | 0 |
| Wed 14 | 0 | 0.0 | 702 ms | 0 |
| Wed 15 | 0 | 0.0 | 227 ms | 0 |
| Wed 16 | 0 | 0.0 | 810 ms | 0 |
| Wed 17 | 0 | 0.0 | 567 ms | 0 |
| Wed 18 | 0 | 0.0 | 453 ms | 0 |
| Wed 19 | 0 | 0.0 | 233 ms | 0 |
| Wed 20 | 0 | 0.0 | 511 ms | 0 |
| Wed 21 | 0 | 0.0 | 519 ms | 0 |
Reliability
100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.
Embed this status: free live athenaPatient portal badge
Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server
Past outages
No outages on record for athenaPatient portal yet. Outages of 10 minutes or more get their own page here.
Having trouble with athenaPatient portal?
One report per service every 10 minutes from this network. No account.
Follow athenaPatient portal
Get an email when athenaPatient portal goes down and when it recovers. Free. Confirm by email, unsubscribe anytime.
Want it in a team channel? Send athenaPatient portal alerts to Slack, Discord or a webhook — free.
About athenaPatient portal
athenaPatient portal, at mydata.athenahealth.com, is one of the Health services we monitor. Live checks and user reports.
athenaPatient portal publishes an official status page at status.athenahealth.com; when we can read it, its incident level is folded into the status shown here.
Common problems for health services: patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors.
Measured uptime from our checks: 100% over 1 day of checks. No public incidents logged since monitoring began 1 day ago.
Response time over the last 24 hours: 484 ms average, 102–1224 ms range across 64 successful checks.
Questions
Is athenaPatient portal down right now?
The site answers but blocks automated checks, so we rely on user reports and the official status. User reports are near the baseline.
When was athenaPatient portal last down?
We have not recorded a public athenaPatient portal incident since monitoring began 1 day ago.
What is athenaPatient portal's uptime?
From our own checks: 100% over 1 day of checks.
How fast does athenaPatient portal respond?
484 ms on average over the last 24 hours (102–1224 ms). Latest regional checks: US East 191 ms, US West 364 ms, Europe 487 ms, Asia-Pacific 567 ms.
Does athenaPatient portal have an official status page?
Yes, at https://status.athenahealth.com/.
athenaPatient portal not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For health services, watch for patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors. If many people report athenaPatient portal here at once, the problem is on athenaPatient portal's side.