User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Health
mydata.athenahealth.com · Health
Is athenaPatient portal down?
The site answers but blocks automated checks, so we rely on user reports and the official status. User reports are near the baseline.
Live diagnosis
Is it just me?
Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.
Your browser → mydata.athenahealth.com—
Your browser → us—
Our checksNot enough checks
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.
What's broken
Our checks
Not enough checks
Last check reached it in 203 ms · 6 min ago.
Official status
All clear
No active incidents in the official feed Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Nov 4 | 0 | 0.0 | 433 ms | 0 |
| Nov 4 | 0 | 0.0 | 464 ms | 0 |
Reliability
100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for athenaPatient portal yet. Outages of 10 minutes or more get their own page here.
Having trouble with athenaPatient portal?
One report per service every 10 minutes from this network. No account.
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About athenaPatient portal
athenaPatient portal, at mydata.athenahealth.com, is one of the Health services we monitor. Live checks and user reports.
athenaPatient portal publishes an official status page at status.athenahealth.com; when we can read it, its incident level is folded into the status shown here.
Common problems for health services: patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors.
Measured uptime from our checks: 100% over 1 day of checks. No public incidents logged since monitoring began 1 day ago.
Response time over the last 24 hours: 479 ms average, 102–1224 ms range across 65 successful checks.
Questions
Is athenaPatient portal down right now?
The site answers but blocks automated checks, so we rely on user reports and the official status. User reports are near the baseline.
When was athenaPatient portal last down?
We have not recorded a public athenaPatient portal incident since monitoring began 1 day ago.
What is athenaPatient portal's uptime?
From our own checks: 100% over 1 day of checks.
How fast does athenaPatient portal respond?
479 ms on average over the last 24 hours (102–1224 ms).
Does athenaPatient portal have an official status page?
Yes, at https://status.athenahealth.com/.
athenaPatient portal not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For health services, watch for patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors. If many people report athenaPatient portal here at once, the problem is on athenaPatient portal's side.