User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Utilities
Is Arcadia down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Finds the most likely layer (the service, your ISP or area, DNS, or your Wi-Fi) and gives two steps to try.
Your browser → arcadia.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses. Every report with a known place can appear on the map. Updates every minute.
What's broken
Recent reports
Each row is a time, a coarse place, and a problem type from a new report. Optional notes stay private. Places with fewer than 3 reports in the last 8 days are shown without a location.
No public reports yet.
Our checks
Reaching it
Last checked 13 min ago. Last stored result reached it in 426 ms.
Official status
All clear
All Systems Operational Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Mon 16 | 0 | 0.0 | 382 ms | 0 |
| Mon 18 | 0 | 0.0 | 363 ms | 0 |
| Mon 21 | 0 | 0.0 | 393 ms | 0 |
| Mon 23 | 0 | 0.0 | 508 ms | 0 |
| Tue 01 | 0 | 0.0 | 435 ms | 0 |
| Tue 03 | 0 | 0.0 | 468 ms | 0 |
| Tue 05 | 0 | 0.0 | 360 ms | 0 |
| Tue 07 | 0 | 0.0 | 240 ms | 0 |
| Tue 09 | 0 | 0.0 | 442 ms | 0 |
| Tue 11 | 0 | 0.0 | 401 ms | 0 |
| Tue 13 | 0 | 0.0 | 420 ms | 0 |
| Tue 16 | 0 | 0.0 | 420 ms | 0 |
| Tue 18 | 0 | 0.0 | 445 ms | 0 |
| Tue 20 | 0 | 0.0 | 369 ms | 0 |
| Tue 22 | 0 | 0.0 | 339 ms | 0 |
| Wed 01 | 0 | 0.0 | 354 ms | 0 |
| Wed 03 | 0 | 0.0 | 424 ms | 0 |
| Wed 05 | 0 | 0.0 | 490 ms | 0 |
| Wed 07 | 0 | 0.0 | 408 ms | 0 |
| Wed 10 | 0 | 0.0 | 455 ms | 0 |
| Wed 12 | 0 | 0.0 | 354 ms | 0 |
| Wed 14 | 0 | 0.0 | 435 ms | 0 |
| Wed 16 | 0 | 0.0 | 461 ms | 0 |
| Wed 18 | 0 | 0.0 | 359 ms | 0 |
| Wed 20 | 0 | 0.0 | 467 ms | 0 |
| Wed 23 | 0 | 0.0 | 402 ms | 0 |
| Thu 01 | 0 | 0.0 | 397 ms | 0 |
| Thu 03 | 0 | 0.0 | 425 ms | 0 |
| Thu 05 | 0 | 0.0 | 349 ms | 0 |
| Thu 07 | 0 | 0.0 | 483 ms | 0 |
| Thu 09 | 0 | 0.0 | 380 ms | 0 |
| Thu 11 | 0 | 0.0 | 366 ms | 0 |
| Thu 13 | 0 | 0.0 | 350 ms | 0 |
| Thu 15 | 0 | 0.0 | 334 ms | 0 |
| Thu 17 | 0 | 0.0 | 461 ms | 0 |
| Thu 19 | 0 | 0.0 | 357 ms | 0 |
| Thu 21 | 0 | 0.0 | 477 ms | 0 |
| Thu 23 | 0 | 0.0 | 543 ms | 0 |
| Fri 00 | 0 | 0.0 | 439 ms | 0 |
| Fri 02 | 0 | 0.0 | 463 ms | 0 |
| Fri 04 | 0 | 0.0 | 399 ms | 0 |
| Fri 06 | 0 | 0.0 | 372 ms | 0 |
| Fri 09 | 0 | 0.0 | 367 ms | 0 |
| Fri 11 | 0 | 0.0 | 398 ms | 0 |
| Fri 13 | 0 | 0.0 | 443 ms | 0 |
| Fri 15 | 0 | 0.0 | 339 ms | 0 |
| Fri 17 | 0 | 0.0 | 474 ms | 0 |
| Fri 18 | 0 | 0.0 | 426 ms | 0 |
Reliability
100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
100% uptime · No user reports in the last 24h
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 8 days of data so far, so the 90-day numbers fill in over time.
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This week
Planned maintenance
UDS Maintenance
We will be performing database maintenance on the UDS platform. All UDS services may experience degraded performance or temporary planned outage during the window. Data deliveries scheduled during this time will be paused and processed after the maintenance window.
Announced by Arcadia · source
Planned maintenance is not an outage. Times and wording are the vendor’s own. Outage Weather →
Past outages
No outages on record for Arcadia yet. Outages of 10 minutes or more get their own page here.
Having trouble with Arcadia?
One report per service every 10 minutes from this network. No account.
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About Arcadia
We track Arcadia (arcadia.com) as part of the Utilities group. Arcadia is the energy intelligence platform for businesses. We replace fragmented tools and manual workflows with one platform to pay utility bills, buy energy, and advance sustainability.
Arcadia publishes an official status page at status.arcadia.com; when we can read it, its incident level is folded into the status shown here.
What usually goes wrong with utilities services: outage maps and bill-pay pages slowing or failing during storms and peak demand, and account sign-in problems.
Measured uptime from our checks: 100% over 8 days of checks. No public incidents logged since monitoring began 8 days ago.
Response time over the last 24 hours: 416 ms average, 271–543 ms range across 15 successful checks.
Questions
Is Arcadia down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
When was Arcadia last down?
We have not recorded a public Arcadia incident since monitoring began 8 days ago.
What is Arcadia's uptime?
From our own checks: 100% over 8 days of checks.
How fast does Arcadia respond?
416 ms on average over the last 24 hours (271–543 ms).
Does Arcadia have an official status page?
Yes, at https://status.arcadia.com.
Arcadia not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For utilities services, watch for outage maps and bill-pay pages slowing or failing during storms and peak demand, and account sign-in problems. If many people report Arcadia here at once, the problem is on Arcadia's side.
How we detect and verify outages · Dispute this report · We review disputes within 24 hours.
Community comments
Share what you are seeing with Arcadia. No account needed. Comments are public, separate from outage reports. Do not include personal information.
No links or domains. 3 comments per service and 6 total per hour, per device and network. New contributors get one visible comment; further comments wait for review.