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ea.com · Gaming

Is The Sims down?

Something is off: our checks are slower than usual or had a single recent failure.

What's broken? (optional)
Is it just me?
Degraded performance

What to try while The Sims is having problems

  • Single-player or offline mode may still work; avoid reinstalling, it will not fix an outage.

Live diagnosis

Is it just me?

Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.

Your browser → ea.com—
Your browser → us—
Our checksSlow or flaky
Official · ReportsNo status feed · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Checks by region

Reachable from all 4 regions we check from.

US East · ORDReachable139 ms · 28 min ago
US West · SJCReachable122 ms · 28 min ago
Europe · AMSReachable1856 ms · 28 min ago
Asia-Pacific · KIXReachable1888 ms · 28 min ago

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Slow or flaky

Last check reached it in 3290 ms · 2 min ago.

Official status

No status feed

The Sims does not publish a status feed we can read.

Reports and checks

Reports compared with the typical volume, with check latency and failures overlaid102995 ms05:4511:4517:4523:3005:30
ReportsTypical baselineCheck latencyFailed checkTimes in UTC
Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
03:3000.0964 ms0
03:4500.089 ms0
04:0000.01195 ms0
04:1500.0846 ms0
04:3000.0213 ms0
04:4500.01039 ms0
05:0000.01150 ms0
05:1500.02995 ms0
05:3000.01866 ms0

Reliability

Score —/100 · grade —

—Uptime · 30 days
—Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.

The Sims status badge Embed a live The Sims status badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · JSON · MCP server

The Sims status and 30-day uptime badge

Past outages

No outages on record for The Sims yet. Outages of 10 minutes or more get their own page here.

All The Sims outages · Every recent outage

Having trouble with The Sims?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

Questions

Is The Sims down right now?

Something is off: our checks are slower than usual or had a single recent failure.

The Sims not working for me but the status is fine. What now?

If The Sims is not working only for you, it is usually local: try a different browser or the app, switch between Wi-Fi and mobile data, and clear the cache. If lots of people report it here at the same time, the problem is on The Sims's side.

How does Damn is it down decide The Sims's status?

Three signals. Anonymous reports are compared with the usual volume for this hour. HTTP checks from Cloudflare have to fail twice in a row before we call our side down. When the vendor publishes a status JSON feed, that incident level is included too.

How often is The Sims checked?

About every five minutes. The cron runs each minute and rotates through the catalog, so a full pass takes a few minutes.