All services / Gaming

hoyolab.com · Gaming

Is HoYoLAB down?

Checks are succeeding and user reports are near the baseline.

What's broken? (optional)
Is it just me?
No problems detected

Live diagnosis

Is it just me?

Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.

Your browser → hoyolab.com—
Your browser → us—
Our checksReaching it
Official · ReportsNo status feed · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last check reached it in 91 ms · 7 min ago.

Official status

No status feed

HoYoLAB does not publish a status feed we can read.

Reports and checks

Reports compared with the typical volume, with check latency and failures overlaid10283 ms05:0011:0017:0022:4504:45
ReportsTypical baselineCheck latencyFailed checkTimes in UTC
Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
03:3000.0215 ms0
03:4500.0283 ms0
04:0000.0117 ms0
04:1500.0217 ms0
04:3000.0105 ms0
04:4500.091 ms0

Reliability

Score —/100 · grade —

—Uptime · 30 days
—Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.

HoYoLAB status badge Embed a live HoYoLAB status badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · JSON · MCP server

HoYoLAB status and 30-day uptime badge

Past outages

No outages on record for HoYoLAB yet. Outages of 10 minutes or more get their own page here.

All HoYoLAB outages · Every recent outage

Having trouble with HoYoLAB?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

Questions

Is HoYoLAB down right now?

Checks are succeeding and user reports are near the baseline.

HoYoLAB not working for me but the status is fine. What now?

If HoYoLAB is not working only for you, it is usually local: try a different browser or the app, switch between Wi-Fi and mobile data, and clear the cache. If lots of people report it here at the same time, the problem is on HoYoLAB's side.

How does Damn is it down decide HoYoLAB's status?

Three signals. Anonymous reports are compared with the usual volume for this hour. HTTP checks from Cloudflare have to fail twice in a row before we call our side down. When the vendor publishes a status JSON feed, that incident level is included too.

How often is HoYoLAB checked?

About every five minutes. The cron runs each minute and rotates through the catalog, so a full pass takes a few minutes.