Damn, is it down?

All services / Money

helium.com · Money

Is Helium down?

Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.

What's broken? (optional)
Is it just me?
No problems detected

Live diagnosis

Is it just me?

Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.

Your browser → helium.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last check reached it in 273 ms · 5 min ago.

Reports and checks

Reports compared with the typical volume, with check latency and failures overlaid10407 ms21:0003:0009:0014:4520:45
ReportsTypical baselineCheck latencyFailed checkTimes in UTC
Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
09:0000.0108 ms0
09:1500.0225 ms0
09:3000.0165 ms0
09:4500.0136 ms0
10:0000.045 ms0
10:1500.0217 ms0
10:3000.0131 ms0
10:4500.0162 ms0
11:0000.0142 ms0
11:1500.0109 ms0
11:3000.0110 ms0
11:4500.072 ms0
12:0000.0211 ms0
12:1500.0136 ms0
12:3000.067 ms0
12:4500.078 ms0
13:0000.0120 ms0
13:1500.0256 ms0
13:3000.0122 ms0
13:4500.0127 ms0
14:0000.086 ms0
14:1500.0154 ms0
14:3000.0170 ms0
14:4500.0228 ms0
15:0000.0198 ms0
15:1500.0179 ms0
15:3000.087 ms0
15:4500.0125 ms0
16:0000.050 ms0
16:1500.0136 ms0
16:3000.0101 ms0
16:4500.0164 ms0
17:0000.0134 ms0
17:1500.058 ms0
17:3000.0110 ms0
17:4500.0110 ms0
18:0000.0147 ms0
18:1500.0153 ms0
18:3000.0170 ms0
18:4500.0159 ms0
19:0000.0114 ms0
19:1500.0199 ms0
19:3000.0131 ms0
19:4500.0407 ms0
20:0000.0135 ms0
20:1500.0222 ms0
20:3000.0111 ms0
20:4500.0273 ms0

Reliability

Score 100/100 · grade A

100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.

Helium status badge Embed a live Helium status badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · JSON · MCP server

Helium status and 30-day uptime badge

Past outages

No outages on record for Helium yet. Outages of 10 minutes or more get their own page here.

All Helium outages · Every recent outage

Having trouble with Helium?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

Questions

Is Helium down right now?

Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.

Helium not working for me but the status is fine. What now?

If Helium is not working only for you, it is usually local: try a different browser or the app, switch between Wi-Fi and mobile data, and clear the cache. If lots of people report it here at the same time, the problem is on Helium's side.

How does Damn is it down decide Helium's status?

Three signals. Anonymous reports are compared with the usual volume for this hour. HTTP checks from Cloudflare have to fail twice in a row before we call our side down. When the vendor publishes a status JSON feed, that incident level is included too.

How often is Helium checked?

About every five minutes. The cron runs each minute and rotates through the catalog, so a full pass takes a few minutes.