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heap.io · AI

Is Heap down?

Something is off: the vendor reports a minor incident. Official status: Minor Service Outage

What's broken? (optional)
Is it just me?
Degraded performance

What to try while Heap is having problems

  • Try a private/incognito window, or another browser or device.
  • Switch between Wi-Fi and mobile data to rule out your network.
  • Wait a few minutes; most incidents clear on their own.

Live diagnosis

Is it just me?

Tests heap.io from your browser and compares it with our checks, the official status, and user reports.

Your browser → heap.io—
Your browser → us—
Our checksReaching it
Official · ReportsMinor incident · Near baseline

Press Run testNothing leaves your browser except a request to the site and to us.

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last check reached it in 207 ms · 1 min ago.

Reports and checks

Reports compared with the typical volume, with check latency and failures overlaid10207 msOct 3Oct 11Oct 18Oct 25Nov 2
ReportsTypical baselineCheck latencyFailed checkTimes in UTC
Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
Nov 200.0150 ms0
Nov 200.0207 ms0

Reliability

Score 100/100 · grade A

100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.

Heap status badge Embed a live Heap status badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · JSON · MCP server

Heap status and 30-day uptime badge

Past outages

No outages on record for Heap yet. Outages of 10 minutes or more get their own page here.

All Heap outages · Every recent outage

Having trouble with Heap?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

Questions

Is Heap down right now?

Something is off: the vendor reports a minor incident. Official status: Minor Service Outage

Heap not working for me but the status is fine. What now?

If Heap is not working only for you, it is usually local: try a different browser or the app, switch between Wi-Fi and mobile data, and clear the cache. If lots of people report it here at the same time, the problem is on Heap's side.

How does Damn is it down decide Heap's status?

Three signals. Anonymous reports are compared with the usual volume for this hour. HTTP checks from Cloudflare have to fail twice in a row before we call our side down. When the vendor publishes a status JSON feed, that incident level is included too.

How often is Heap checked?

About every five minutes. The cron runs each minute and rotates through the catalog, so a full pass takes a few minutes.