User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / AI
heap.io · AI
Is Heap down?
Something is off: the vendor reports a minor incident. Official status: Minor Service Outage
What to try while Heap is having problems
- Try a private/incognito window, or another browser or device.
- Switch between Wi-Fi and mobile data to rule out your network.
- Wait a few minutes; most incidents clear on their own.
Live diagnosis
Is it just me?
Tests heap.io from your browser and compares it with our checks, the official status, and user reports.
Your browser → heap.io—
Your browser → us—
Our checksReaching it
Official · ReportsMinor incident · Near baseline
Press Run testNothing leaves your browser except a request to the site and to us.
Checks by region
Reachable from all 4 regions we check from.
US East · ORDReachable124 ms · 2 min ago
US West · SJCReachable93 ms · 2 min ago
Europe · AMSReachable86 ms · 2 min ago
Asia-Pacific · KIXReachable272 ms · 2 min ago
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.
What's broken
Our checks
Reaching it
Last check reached it in 207 ms · 3 min ago.
Official status
Minor incident
Minor Service Outage Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 03:00 | 0 | 0.0 | 94 ms | 0 |
| 03:15 | 0 | 0.0 | 101 ms | 0 |
| 03:30 | 0 | 0.0 | 290 ms | 0 |
| 03:45 | 0 | 0.0 | 159 ms | 0 |
| 04:00 | 0 | 0.0 | 93 ms | 0 |
| 04:15 | 0 | 0.0 | 225 ms | 0 |
| 04:30 | 0 | 0.0 | 185 ms | 0 |
| 04:45 | 0 | 0.0 | 150 ms | 0 |
| 05:00 | 0 | 0.0 | 338 ms | 0 |
| 05:15 | 0 | 0.0 | 92 ms | 0 |
| 05:30 | 0 | 0.0 | 193 ms | 0 |
| 05:45 | 0 | 0.0 | 108 ms | 0 |
| 06:00 | 0 | 0.0 | 226 ms | 0 |
| 06:15 | 0 | 0.0 | 85 ms | 0 |
| 06:30 | 0 | 0.0 | 184 ms | 0 |
| 06:45 | 0 | 0.0 | 229 ms | 0 |
| 07:00 | 0 | 0.0 | 132 ms | 0 |
| 07:15 | 0 | 0.0 | 183 ms | 0 |
| 07:30 | 0 | 0.0 | 228 ms | 0 |
| 07:45 | 0 | 0.0 | 109 ms | 0 |
| 08:00 | 0 | 0.0 | 275 ms | 0 |
| 08:15 | 0 | 0.0 | 186 ms | 0 |
| 08:30 | 0 | 0.0 | 288 ms | 0 |
| 08:45 | 0 | 0.0 | 130 ms | 0 |
| 09:00 | 0 | 0.0 | 118 ms | 0 |
| 09:15 | 0 | 0.0 | 300 ms | 0 |
| 09:30 | 0 | 0.0 | 230 ms | 0 |
| 09:45 | 0 | 0.0 | 245 ms | 0 |
| 10:00 | 0 | 0.0 | 76 ms | 0 |
| 10:15 | 0 | 0.0 | 172 ms | 0 |
| 10:30 | 0 | 0.0 | 230 ms | 0 |
Reliability
100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.
Embed a live Heap status badge
Free, no iframe or script. Updates every minute and links back here. More options on the embed page · JSON · MCP server
Past outages
No outages on record for Heap yet. Outages of 10 minutes or more get their own page here.
Having trouble with Heap?
One report per service every 10 minutes from this network. No account.
Follow Heap
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Questions
Is Heap down right now?
Something is off: the vendor reports a minor incident. Official status: Minor Service Outage
Heap not working for me but the status is fine. What now?
If Heap is not working only for you, it is usually local: try a different browser or the app, switch between Wi-Fi and mobile data, and clear the cache. If lots of people report it here at the same time, the problem is on Heap's side.
How does Damn is it down decide Heap's status?
Three signals. Anonymous reports are compared with the usual volume for this hour. HTTP checks from Cloudflare have to fail twice in a row before we call our side down. When the vendor publishes a status JSON feed, that incident level is included too.
How often is Heap checked?
About every five minutes. The cron runs each minute and rotates through the catalog, so a full pass takes a few minutes.