User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Productivity
freshdesk.com · Productivity
Is Freshdesk down?
Checks are succeeding and user reports are near the baseline.
Live diagnosis
Is it just me?
Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.
Your browser → freshdesk.com—
Your browser → us—
Our checksReaching it
Official · ReportsNo status feed · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.
What's broken
Our checks
Reaching it
Last check reached it in 754 ms · 7 min ago.
Official status
No status feed
Freshdesk does not publish a status feed we can read. Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Wed 20 | 0 | 0.0 | 532 ms | 0 |
| Wed 21 | 0 | 0.0 | 569 ms | 0 |
| Wed 22 | 0 | 0.0 | 553 ms | 0 |
Reliability
—Uptime · 30 days
—Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for Freshdesk yet. Outages of 10 minutes or more get their own page here.
Having trouble with Freshdesk?
One report per service every 10 minutes from this network. No account.
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About Freshdesk
We track Freshdesk (freshdesk.com) as part of the Productivity group. Freshdesk is Freshworks' help desk ticketing software.
Freshdesk publishes an official status page at status.freshdesk.com; when we can read it, its incident level is folded into the status shown here.
Common problems people hit with Freshdesk: tickets not loading, email-to-ticket delays, and login errors.
Response time over the last 24 hours: 574 ms average, 477–754 ms range across 17 successful checks.
Questions
Is Freshdesk down right now?
Checks are succeeding and user reports are near the baseline.
How fast does Freshdesk respond?
574 ms on average over the last 24 hours (477–754 ms).
Does Freshdesk have an official status page?
Yes, at https://status.freshdesk.com.
Freshdesk not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For Freshdesk, watch for tickets not loading, email-to-ticket delays, and login errors. If many people report Freshdesk here at once, the problem is on Freshdesk's side.