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carmax.com · Shopping

Is CarMax down?

Checks are succeeding and user reports are near the baseline.

What's broken? (optional)
Is it just me?
No problems detected

Live diagnosis

Is it just me?

Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.

Your browser → carmax.com—
Your browser → us—
Our checksReaching it
Official · ReportsNo status feed · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last check reached it in 162 ms · 7 min ago.

Official status

No status feed

CarMax does not publish a status feed we can read.

Reports and checks

Reports compared with the typical volume, with check latency and failures overlaid10997 ms20:4502:4508:4514:3020:30
ReportsTypical baselineCheck latencyFailed checkTimes in UTC
Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
13:4500.0109 ms0
14:0000.090 ms0
14:1500.0246 ms0
14:3000.0551 ms1
14:4500.0—2
15:0000.0229 ms0
15:1500.0172 ms0
15:3000.0141 ms0
15:4500.069 ms1
16:0000.0—2
16:1500.0—2
16:3000.0—1
16:4500.0169 ms1
17:0000.0—1
17:1500.0151 ms0
17:3000.074 ms1
17:4500.0—1
18:0000.0997 ms1
18:1500.0—1
18:3000.0413 ms0
18:4500.071 ms1
19:0000.0231 ms0
19:1500.0123 ms0
19:3000.0162 ms0
19:4500.0130 ms1
20:0000.094 ms0
20:1500.0—2
20:3000.0162 ms0

Reliability

Score 29/100 · grade F

60.87%Uptime · 30 days
60.87%Uptime · 90 days
1 / 1Outages · 30 / 90 days
57 minAverage outage

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.

CarMax status badge Embed a live CarMax status badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · JSON · MCP server

CarMax status and 30-day uptime badge

Past outages

StartedPeakDurationStatusDetails
2026-11-03 16:01 UTCoutage57 minResolvedDetails →

All CarMax outages · Every recent outage

Having trouble with CarMax?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

About CarMax

We track CarMax (carmax.com) as part of the Shopping group. Live checks and user reports.

CarMax has no official status feed we can read, so this page relies on our own checks and user reports.

Common problems for shopping services: checkout and payment errors, carts not loading, and order tracking problems.

Measured uptime from our checks: 60.87% over 1 day of checks. We logged 1 public incident since monitoring began 1 day ago.

Response time over the last 24 hours: 206 ms average, 69–997 ms range across 28 successful checks.

Questions

Is CarMax down right now?

Checks are succeeding and user reports are near the baseline.

When was CarMax last down?

The most recent public incident we recorded started 2026-11-03 and lasted 57 min. 1 incident since monitoring began 1 day ago.

What is CarMax's uptime?

From our own checks: 60.87% over 1 day of checks.

How fast does CarMax respond?

206 ms on average over the last 24 hours (69–997 ms).

Does CarMax have an official status page?

Not one we can read. This page uses independent checks of carmax.com and user reports.

CarMax not working for me but the status is fine. What now?

It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For shopping services, watch for checkout and payment errors, carts not loading, and order tracking problems. If many people report CarMax here at once, the problem is on CarMax's side.