User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
Damn, is it down?
All services / Shopping
carmax.com · Shopping
Checks are succeeding and user reports are near the baseline.
Live diagnosis
Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.
0
Near baseline. 0 in the last hour. Typical hour is about 0.
Reaching it
Last check reached it in 343 ms · 6 min ago.
No status feed
CarMax does not publish a status feed we can read.
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 13:45 | 0 | 0.0 | 109 ms | 0 |
| 14:00 | 0 | 0.0 | 90 ms | 0 |
| 14:15 | 0 | 0.0 | 246 ms | 0 |
| 14:30 | 0 | 0.0 | 551 ms | 1 |
| 14:45 | 0 | 0.0 | — | 2 |
| 15:00 | 0 | 0.0 | 229 ms | 0 |
| 15:15 | 0 | 0.0 | 172 ms | 0 |
| 15:30 | 0 | 0.0 | 141 ms | 0 |
| 15:45 | 0 | 0.0 | 69 ms | 1 |
| 16:00 | 0 | 0.0 | — | 2 |
| 16:15 | 0 | 0.0 | — | 2 |
| 16:30 | 0 | 0.0 | — | 1 |
| 16:45 | 0 | 0.0 | 169 ms | 1 |
| 17:00 | 0 | 0.0 | — | 1 |
| 17:15 | 0 | 0.0 | 151 ms | 0 |
| 17:30 | 0 | 0.0 | 74 ms | 1 |
| 17:45 | 0 | 0.0 | — | 1 |
| 18:00 | 0 | 0.0 | 997 ms | 1 |
| 18:15 | 0 | 0.0 | — | 1 |
| 18:30 | 0 | 0.0 | 413 ms | 0 |
| 18:45 | 0 | 0.0 | 71 ms | 1 |
| 19:00 | 0 | 0.0 | 231 ms | 0 |
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.
| Started | Peak | Duration | Status | Details |
|---|---|---|---|---|
| 2026-11-03 16:01 UTC | outage | 57 min | Resolved | Details → |
One report per service every 10 minutes from this network. No account.
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Checks are succeeding and user reports are near the baseline.
If CarMax is not working only for you, it is usually local: try a different browser or the app, switch between Wi-Fi and mobile data, and clear the cache. If lots of people report it here at the same time, the problem is on CarMax's side.
Three signals. Anonymous reports are compared with the usual volume for this hour. HTTP checks from Cloudflare have to fail twice in a row before we call our side down. When the vendor publishes a status JSON feed, that incident level is included too.
About every five minutes. The cron runs each minute and rotates through the catalog, so a full pass takes a few minutes.