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carmax.com · Shopping

Is CarMax down?

Checks are succeeding and user reports are near the baseline.

What's broken? (optional)
Is it just me?
No problems detected

Live diagnosis

Is it just me?

Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.

Your browser → carmax.com—
Your browser → us—
Our checksReaching it
Official · ReportsNo status feed · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last check reached it in 343 ms · 6 min ago.

Official status

No status feed

CarMax does not publish a status feed we can read.

Reports and checks

Reports compared with the typical volume, with check latency and failures overlaid10997 ms19:3001:3007:3013:1519:15
ReportsTypical baselineCheck latencyFailed checkTimes in UTC
Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
13:4500.0109 ms0
14:0000.090 ms0
14:1500.0246 ms0
14:3000.0551 ms1
14:4500.0—2
15:0000.0229 ms0
15:1500.0172 ms0
15:3000.0141 ms0
15:4500.069 ms1
16:0000.0—2
16:1500.0—2
16:3000.0—1
16:4500.0169 ms1
17:0000.0—1
17:1500.0151 ms0
17:3000.074 ms1
17:4500.0—1
18:0000.0997 ms1
18:1500.0—1
18:3000.0413 ms0
18:4500.071 ms1
19:0000.0231 ms0

Reliability

Score 29/100 · grade F

57.58%Uptime · 30 days
57.58%Uptime · 90 days
1 / 1Outages · 30 / 90 days
57 minAverage outage

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.

CarMax status badge Embed a live CarMax status badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · JSON · MCP server

CarMax status and 30-day uptime badge

Past outages

StartedPeakDurationStatusDetails
2026-11-03 16:01 UTCoutage57 minResolvedDetails →

All CarMax outages · Every recent outage

Having trouble with CarMax?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

Questions

Is CarMax down right now?

Checks are succeeding and user reports are near the baseline.

CarMax not working for me but the status is fine. What now?

If CarMax is not working only for you, it is usually local: try a different browser or the app, switch between Wi-Fi and mobile data, and clear the cache. If lots of people report it here at the same time, the problem is on CarMax's side.

How does Damn is it down decide CarMax's status?

Three signals. Anonymous reports are compared with the usual volume for this hour. HTTP checks from Cloudflare have to fail twice in a row before we call our side down. When the vendor publishes a status JSON feed, that incident level is included too.

How often is CarMax checked?

About every five minutes. The cron runs each minute and rotates through the catalog, so a full pass takes a few minutes.