User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Productivity
basecamp.com · Productivity
Is Basecamp down?
Checks are succeeding and user reports are near the baseline.
Live diagnosis
Is it just me?
Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.
Your browser → basecamp.com—
Your browser → us—
Our checksReaching it
Official · ReportsNo status feed · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.
What's broken
Our checks
Reaching it
Last check reached it in 296 ms · 3 min ago.
Official status
No status feed
Basecamp does not publish a status feed we can read. Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 20:30 | 0 | 0.0 | 235 ms | 0 |
| 20:45 | 0 | 0.0 | 369 ms | 0 |
| 21:00 | 0 | 0.0 | 246 ms | 0 |
| 21:15 | 0 | 0.0 | 240 ms | 0 |
| 21:30 | 0 | 0.0 | 289 ms | 0 |
| 21:45 | 0 | 0.0 | 251 ms | 0 |
| 22:00 | 0 | 0.0 | 156 ms | 0 |
| 22:15 | 0 | 0.0 | 358 ms | 0 |
| 22:30 | 0 | 0.0 | 347 ms | 0 |
Reliability
—Uptime · 30 days
—Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for Basecamp yet. Outages of 10 minutes or more get their own page here.
Having trouble with Basecamp?
One report per service every 10 minutes from this network. No account.
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About Basecamp
Basecamp, at basecamp.com, is one of the Productivity services we monitor. Basecamp is 37signals' project management tool with to-dos, message boards and chat.
Basecamp publishes an official status page at basecampstatus.com; when we can read it, its incident level is folded into the status shown here.
Typical issues with Basecamp: pages loading slowly, notifications delayed, and file uploads failing.
Response time over the last 24 hours: 278 ms average, 130–544 ms range across 17 successful checks.
Questions
Is Basecamp down right now?
Checks are succeeding and user reports are near the baseline.
How fast does Basecamp respond?
278 ms on average over the last 24 hours (130–544 ms).
Does Basecamp have an official status page?
Yes, at https://www.basecampstatus.com.
Basecamp not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For Basecamp, watch for pages loading slowly, notifications delayed, and file uploads failing. If many people report Basecamp here at once, the problem is on Basecamp's side.