User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Health
amwell.com · Health
Is Amwell down?
Down in Europe and Asia-Pacific, fine in US East and US West. Our checks are failing. User reports are still near the baseline — active checks often catch this before crowd reports do.
What to try while Amwell is having problems
Estimated fix: Past Amwell outages lasted 8 min (median, typically 8 min–12 min; 7 outages we recorded).
- Call your doctor or pharmacy directly for urgent needs; for emergencies call 911. Saved insurance cards and Rx labels still work.
Live diagnosis
Is it just me?
Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.
Your browser → amwell.com—
Your browser → us—
Our checksChecks failing
Official · ReportsNo status feed · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Checks by region
Down in Europe and Asia-Pacific, fine in US East and US West.
US East · ORDReachable434 ms · 6 min ago
US West · SJCReachable510 ms · 6 min ago
Europe · AMSFailing6 min ago
Asia-Pacific · KIXFailing6 min ago
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.
What's broken
Our checks
Checks failing
Last check failed · 6 min ago.
Official status
No status feed
Amwell does not publish a status feed we can read.
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| Wed 12 | 0 | 0.0 | 616 ms | 0 |
| Wed 13 | 0 | 0.0 | 549 ms | 1 |
| Wed 14 | 0 | 0.0 | 649 ms | 4 |
| Wed 15 | 0 | 0.0 | 754 ms | 1 |
| Wed 16 | 0 | 0.0 | 720 ms | 7 |
| Wed 17 | 0 | 0.0 | 681 ms | 5 |
| Wed 18 | 0 | 0.0 | 638 ms | 3 |
| Wed 19 | 0 | 0.0 | 775 ms | 2 |
| Wed 20 | 0 | 0.0 | 905 ms | 3 |
| Wed 21 | 0 | 0.0 | 670 ms | 3 |
| Wed 22 | 0 | 0.0 | 670 ms | 3 |
| Wed 23 | 0 | 0.0 | — | 4 |
Reliability
56.79%Uptime · 30 days
56.79%Uptime · 90 days
3 / 3Outages · 30 / 90 days
34 minAverage outage
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.
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Past outages
Having trouble with Amwell?
One report per service every 10 minutes from this network. No account.
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About Amwell
Amwell is listed in our Health category and checked at amwell.com. Live checks and user reports.
Amwell has no official status feed we can read, so this page relies on our own checks and user reports.
Typical issues with health services: patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors.
Measured uptime from our checks: 56.79% over 1 day of checks. We logged 3 public incidents since monitoring began 1 day ago.
Response time over the last 24 hours: 824 ms average, 343–5652 ms range across 46 successful checks.
Questions
Is Amwell down right now?
Down in Europe and Asia-Pacific, fine in US East and US West. Our checks are failing. User reports are still near the baseline — active checks often catch this before crowd reports do.
When was Amwell last down?
The most recent public incident we recorded started 2026-11-04 and is still open. 3 incidents since monitoring began 1 day ago.
What is Amwell's uptime?
From our own checks: 56.79% over 1 day of checks.
How fast does Amwell respond?
824 ms on average over the last 24 hours (343–5652 ms). Latest regional checks: US East 434 ms, US West 510 ms.
Does Amwell have an official status page?
Not one we can read. This page uses independent checks of amwell.com and user reports.
Amwell not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For health services, watch for patient portal and member sign-in failures, prescription refills or appointment booking not going through, and app errors. If many people report Amwell here at once, the problem is on Amwell's side.