All services / SysAid / 2026-11-05

Retracted

SysAid incident report retracted

Retracted: This incident was published in error. It was based only on SysAid's status-page summary indicator; our own checks all passed and we received no user reports. No SysAid outage occurred. Corrected Nov 10, 2026.

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What we found

  • Failed checks: 0 of 21.
  • User reports: 0.
  • Source of the original report: SysAid's status-page summary indicator only.

Evidence Raw check times, regions, error codes and the report curve. Download as JSON or CSV.

Original timeline (retracted)
  1. Outage detected: Major incident reported. The vendor reports a major incident. Our homepage check still succeeds, so the impact may be limited to part of the service. Official status: The vendor reports an active issue
  2. Official status: Major incident.
  3. Recovered: No problems detected.
  4. Retracted: published in error. It was based on the vendor's status page, which still showed an old incident that had never been closed; our checks all passed and there were no user reports.

Current SysAid status →