All services / PJBank / Outages / Nov 13, 2026

Resolved

PJBank possible issue on Nov 13, 2026: what we saw

Damn Is It Down is independent and not affiliated with PJBank. This page uses only our own checks, user reports and what PJBank's status page said. Times are ET.

Our checks saw problems for 7 h 4 min, from Nov 13, 2026, 7:37 PM ET to Nov 14, 2026, 2:40 AM ET. It peaked as degraded at 7:37 PM ET.

This incident did not meet our evidence bar for a confirmed outage (2 or more of our own checks failing plus a second independent source, not under review), so it is not listed as one. How we verify outages

7:37 PM ETStarted · Nov 13, 2026
degradedPeak · 7:37 PM ET · 20% confidence
2:40 AM ETRecovered
7 h 4 minDuration

Evidence Raw check times, regions, error codes and the report curve. Download as JSON or CSV.

What PJBank's status page said

According to PJBank's status page: Instabilidade nos pagamentos da Conta Digital

Identificamos uma instabilidade que está afetando os pagamentos na Conta Digital. Nossa equipe técnica já está verificando a ocorrência para diagnosticar a causa e restabelecer o serviço o mais breve possível. Agradecemos a compreensão.

PJBank's update marked investigating, Nov 13, 2026, 6:19 PM ET

This is PJBank's own statement, quoted word for word and shortened where marked with “…”. We do not write or verify causes. Read the full incident on PJBank's status page

How we determined this

  • Our checks: 6 of 6 failed.
  • Regions where our checks failed: 4 of 4.
  • User reports: up to 0 in 15 minutes.
  • Vendor status page: reported a partial outage.
  • Independent sources that agreed: 2 of 3 (our checks, user reports, the vendor). We only call it a confirmed outage when at least 2 agree.
  • Confidence: 20%. It comes only from our own evidence; the vendor status page adds a little only when our checks or user reports agree.

See the raw evidence · How we detect, verify and correct outages

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Impact

  • Regions with failing checks: Asia-Pacific, US East, Europe, US West.
  • Failed checks: 6 of 6 in the window (first Nov 13, 2026, 7:37 PM ET, last Nov 14, 2026, 2:31 AM ET).
  • Peak user reports: 0 in 15 minutes.

Timeline (ET)

  1. Outage detected: Major outage. The vendor status page and a second signal — our checks or a spike in user reports — agree that this service is failing. Confirmed from 4 regions. Official status: Instabilidade nos pagamentos da Conta Digital
  2. Failing from Asia-Pacific, US East, Europe, US West.
  3. Official status: Major incident.
  4. Closed: our checks appear to be blocked by this site. They failed with the same error from every location while nobody reported a problem. We are reviewing whether this was a real outage.

Official status

  • Last reported by PJBank: Major incident.
  • — Official status: Major incident.
  • PJBank's status page

What to try

  • Hold off on deploys and config changes; check which regions or products are affected and retry with backoff.

Cite this page

Copy this line if you republish or quote this report. Keep the wording, the permalink, and the retrieved date. Data is our independent measurement, provided as is — not a statement of fact about or endorsement of the company. Press and attribution.

Current PJBank status → · All PJBank outages · All recent outages · Methodology

Other PJBank outages

Times are ET (US Eastern). Detection combines HTTP checks from several Cloudflare regions, user reports and the vendor's status page. Get this data as JSON.

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FAQ

Is PJBank down right now?
This incident ended at Nov 14, 2026, 2:40 AM ET. For right now, check the live PJBank status page: https://damnisitdown.com/status/pjbank
When did the PJBank problems start?
Our checks first saw problems at Nov 13, 2026, 7:37 PM ET, and it peaked as degraded at Nov 13, 2026, 7:37 PM ET.
How long did the PJBank incident last?
7 h 4 min, from Nov 13, 2026, 7:37 PM ET to Nov 14, 2026, 2:40 AM ET.
Where did our PJBank checks fail?
Our checks failed from Asia-Pacific, US East, Europe, US West.