All services / HelpDesk / Outages / 2026-11-04

Resolved

Is HelpDesk down? Outage on Nov 4, 2026

HelpDesk was down for 48 min, from 2026-11-04 20:59 UTC to 2026-11-04 21:47 UTC. It peaked as major outage at 2026-11-04 20:59 UTC.

20:59 UTCStarted · 2026-11-04
major outagePeak · 20:59 UTC · 78% confidence
21:47 UTCRecovered
48 minDuration

Impact

  • Regions with failing checks: none recorded, or regional checks were not run during this window.
  • Failed checks: 0 of 8 in the window.
  • Peak user reports: 0 in 15 minutes.
  • Related provider: none detected.

Timeline

  1. Outage detected: Major incident reported. The vendor reports a major incident. Our homepage check still succeeds, so the impact may be limited to part of the service. Official status: Major System Outage
  2. Official status: Critical incident.
  3. Recovered: No problems detected.

Official status

  • Last reported by HelpDesk: Critical incident.
  • — Official status: Critical incident.

What to try

  • Switch between the app and the website; posts and messages usually send once it recovers.

Official HelpDesk status page

Current HelpDesk status → · All HelpDesk outages · All recent outages

Times are UTC. Detection combines HTTP checks from several Cloudflare regions, user reports and the vendor's status page. Get this data as JSON.

FAQ

Is HelpDesk down right now?
This outage ended at 2026-11-04 21:47 UTC. For right now, check the live HelpDesk status page: https://damnisitdown.com/status/helpdesk
When did the HelpDesk outage start?
Our checks first saw problems at 2026-11-04 20:59 UTC, and it peaked as major outage at 2026-11-04 20:59 UTC.
How long was HelpDesk down?
48 min, from 2026-11-04 20:59 UTC to 2026-11-04 21:47 UTC.
Where was HelpDesk down?
No regional check failures were recorded.