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helpdesk.com · Social

Is HelpDesk down?

Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.

What's broken? (optional)
Is it just me?
No problems detected

Live diagnosis

Is it just me?

Tests helpdesk.com from your browser and compares it with our checks, the official status, and user reports.

Your browser → helpdesk.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline

Press Run testNothing leaves your browser except a request to the site and to us.

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last check reached it in 126 ms · 5 min ago.

Reports and checks

Reports compared with the typical volume, with check latency and failures overlaid10332 ms12:3018:3000:3006:1512:15
ReportsTypical baselineCheck latencyFailed checkTimes in UTC
Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
03:0000.074 ms0
03:1500.0208 ms0
03:3000.0253 ms0
03:4500.040 ms0
04:0000.0115 ms0
04:1500.0318 ms0
04:3000.0147 ms0
04:4500.0292 ms0
05:0000.0190 ms0
05:1500.065 ms0
05:3000.0102 ms0
05:4500.0321 ms0
06:0000.0194 ms0
06:1500.039 ms0
06:3000.0180 ms0
06:4500.0186 ms0
07:0000.0151 ms0
07:1500.0200 ms0
07:3000.0188 ms0
07:4500.038 ms0
08:0000.0145 ms0
08:1500.0151 ms0
08:3000.0203 ms0
08:4500.0127 ms0
09:0000.069 ms0
09:1500.0332 ms0
09:3000.0197 ms0
09:4500.0331 ms0
10:0000.050 ms0
10:1500.0160 ms0
10:3000.0184 ms0
10:4500.0118 ms0
11:0000.0248 ms0
11:1500.0174 ms0
11:3000.048 ms0
11:4500.091 ms0
12:0000.0249 ms0
12:1500.0126 ms0

Reliability

Score 100/100 · grade A

100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.

HelpDesk status badge Embed a live HelpDesk status badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · JSON · MCP server

HelpDesk status and 30-day uptime badge

Past outages

No outages on record for HelpDesk yet. Outages of 10 minutes or more get their own page here.

All HelpDesk outages · Every recent outage

Having trouble with HelpDesk?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

Questions

Is HelpDesk down right now?

Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.

HelpDesk not working for me but the status is fine. What now?

If HelpDesk is not working only for you, it is usually local: try a different browser or the app, switch between Wi-Fi and mobile data, and clear the cache. If lots of people report it here at the same time, the problem is on HelpDesk's side.

How does Damn is it down decide HelpDesk's status?

Three signals. Anonymous reports are compared with the usual volume for this hour. HTTP checks from Cloudflare have to fail twice in a row before we call our side down. When the vendor publishes a status JSON feed, that incident level is included too.

How often is HelpDesk checked?

About every five minutes. The cron runs each minute and rotates through the catalog, so a full pass takes a few minutes.