User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Social
helpdesk.com · Social
Is HelpDesk down?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
Live diagnosis
Is it just me?
Tests helpdesk.com from your browser and compares it with our checks, the official status, and user reports.
Your browser → helpdesk.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline
Press Run testNothing leaves your browser except a request to the site and to us.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.
What's broken
Our checks
Reaching it
Last check reached it in 304 ms · 8 min ago.
Official status
All clear
All Systems Operational Official status page
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 03:00 | 0 | 0.0 | 74 ms | 0 |
| 03:15 | 0 | 0.0 | 208 ms | 0 |
| 03:30 | 0 | 0.0 | 253 ms | 0 |
| 03:45 | 0 | 0.0 | 40 ms | 0 |
| 04:00 | 0 | 0.0 | 115 ms | 0 |
| 04:15 | 0 | 0.0 | 318 ms | 0 |
| 04:30 | 0 | 0.0 | 147 ms | 0 |
| 04:45 | 0 | 0.0 | 292 ms | 0 |
| 05:00 | 0 | 0.0 | 190 ms | 0 |
| 05:15 | 0 | 0.0 | 65 ms | 0 |
| 05:30 | 0 | 0.0 | 102 ms | 0 |
| 05:45 | 0 | 0.0 | 321 ms | 0 |
| 06:00 | 0 | 0.0 | 194 ms | 0 |
| 06:15 | 0 | 0.0 | 39 ms | 0 |
| 06:30 | 0 | 0.0 | 180 ms | 0 |
| 06:45 | 0 | 0.0 | 186 ms | 0 |
| 07:00 | 0 | 0.0 | 151 ms | 0 |
| 07:15 | 0 | 0.0 | 200 ms | 0 |
| 07:30 | 0 | 0.0 | 188 ms | 0 |
| 07:45 | 0 | 0.0 | 38 ms | 0 |
| 08:00 | 0 | 0.0 | 145 ms | 0 |
| 08:15 | 0 | 0.0 | 151 ms | 0 |
| 08:30 | 0 | 0.0 | 203 ms | 0 |
| 08:45 | 0 | 0.0 | 127 ms | 0 |
| 09:00 | 0 | 0.0 | 69 ms | 0 |
| 09:15 | 0 | 0.0 | 332 ms | 0 |
| 09:30 | 0 | 0.0 | 197 ms | 0 |
| 09:45 | 0 | 0.0 | 331 ms | 0 |
| 10:00 | 0 | 0.0 | 50 ms | 0 |
| 10:15 | 0 | 0.0 | 160 ms | 0 |
| 10:30 | 0 | 0.0 | 184 ms | 0 |
| 10:45 | 0 | 0.0 | 118 ms | 0 |
| 11:00 | 0 | 0.0 | 248 ms | 0 |
| 11:15 | 0 | 0.0 | 174 ms | 0 |
| 11:30 | 0 | 0.0 | 48 ms | 0 |
| 11:45 | 0 | 0.0 | 91 ms | 0 |
| 12:00 | 0 | 0.0 | 249 ms | 0 |
| 12:15 | 0 | 0.0 | 126 ms | 0 |
| 12:30 | 0 | 0.0 | 84 ms | 0 |
| 12:45 | 0 | 0.0 | 50 ms | 0 |
| 13:00 | 0 | 0.0 | 116 ms | 0 |
| 13:15 | 0 | 0.0 | 304 ms | 0 |
Reliability
100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.
Embed a live HelpDesk status badge
Free, no iframe or script. Updates every minute and links back here. More options on the embed page · JSON · MCP server
Past outages
No outages on record for HelpDesk yet. Outages of 10 minutes or more get their own page here.
Having trouble with HelpDesk?
One report per service every 10 minutes from this network. No account.
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Questions
Is HelpDesk down right now?
Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.
HelpDesk not working for me but the status is fine. What now?
If HelpDesk is not working only for you, it is usually local: try a different browser or the app, switch between Wi-Fi and mobile data, and clear the cache. If lots of people report it here at the same time, the problem is on HelpDesk's side.
How does Damn is it down decide HelpDesk's status?
Three signals. Anonymous reports are compared with the usual volume for this hour. HTTP checks from Cloudflare have to fail twice in a row before we call our side down. When the vendor publishes a status JSON feed, that incident level is included too.
How often is HelpDesk checked?
About every five minutes. The cron runs each minute and rotates through the catalog, so a full pass takes a few minutes.