User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Food
shakeshack.com · Food
Is Shake Shack down?
Checks are succeeding and user reports are near the baseline.
Live diagnosis
Is it just me?
Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.
Your browser → shakeshack.com—
Your browser → us—
Our checksReaching it
Official · ReportsNo status feed · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.
What's broken
Our checks
Reaching it
Last check reached it in 58 ms · 2 min ago.
Official status
No status feed
Shake Shack does not publish a status feed we can read.
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 13:15 | 0 | 0.0 | 50 ms | 0 |
| 13:30 | 0 | 0.0 | 134 ms | 0 |
| 13:45 | 0 | 0.0 | 203 ms | 0 |
| 14:00 | 0 | 0.0 | 106 ms | 0 |
| 14:15 | 0 | 0.0 | 121 ms | 0 |
| 14:30 | 0 | 0.0 | 136 ms | 0 |
| 14:45 | 0 | 0.0 | 53 ms | 0 |
| 15:00 | 0 | 0.0 | 135 ms | 0 |
| 15:15 | 0 | 0.0 | 144 ms | 0 |
| 15:30 | 0 | 0.0 | 178 ms | 0 |
| 15:45 | 0 | 0.0 | 193 ms | 0 |
| 16:00 | 0 | 0.0 | 138 ms | 0 |
| 16:15 | 0 | 0.0 | 19 ms | 0 |
| 16:30 | 0 | 0.0 | 272 ms | 0 |
| 16:45 | 0 | 0.0 | 115 ms | 0 |
| 17:00 | 0 | 0.0 | 240 ms | 0 |
| 17:15 | 0 | 0.0 | 68 ms | 0 |
| 17:30 | 0 | 0.0 | 140 ms | 0 |
| 17:45 | 0 | 0.0 | 346 ms | 0 |
| 18:00 | 0 | 0.0 | 183 ms | 0 |
| 18:15 | 0 | 0.0 | 64 ms | 0 |
| 18:30 | 0 | 0.0 | 185 ms | 0 |
| 18:45 | 0 | 0.0 | 29 ms | 0 |
| 19:00 | 0 | 0.0 | 63 ms | 0 |
| 19:15 | 0 | 0.0 | 131 ms | 0 |
| 19:30 | 0 | 0.0 | 81 ms | 0 |
| 19:45 | 0 | 0.0 | 174 ms | 0 |
| 20:00 | 0 | 0.0 | 88 ms | 0 |
| 20:15 | 0 | 0.0 | 211 ms | 0 |
| 20:30 | 0 | 0.0 | 58 ms | 0 |
Reliability
100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for Shake Shack yet. Outages of 10 minutes or more get their own page here.
Having trouble with Shake Shack?
One report per service every 10 minutes from this network. No account.
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About Shake Shack
Shake Shack is listed in our Food category and checked at shakeshack.com. Live checks and user reports.
Shake Shack has no official status feed we can read, so this page relies on our own checks and user reports.
What usually goes wrong with food services: ordering and checkout failures, delivery tracking stalling, and restaurant menus not loading at peak meal times.
Measured uptime from our checks: 100% over 1 day of checks. No public incidents logged since monitoring began 1 day ago.
Response time over the last 24 hours: 139 ms average, 19–452 ms range across 55 successful checks.
Questions
Is Shake Shack down right now?
Checks are succeeding and user reports are near the baseline.
When was Shake Shack last down?
We have not recorded a public Shake Shack incident since monitoring began 1 day ago.
What is Shake Shack's uptime?
From our own checks: 100% over 1 day of checks.
How fast does Shake Shack respond?
139 ms on average over the last 24 hours (19–452 ms).
Does Shake Shack have an official status page?
Not one we can read. This page uses independent checks of shakeshack.com and user reports.
Shake Shack not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For food services, watch for ordering and checkout failures, delivery tracking stalling, and restaurant menus not loading at peak meal times. If many people report Shake Shack here at once, the problem is on Shake Shack's side.